Pharmacist in Charge, White Label Pharmacy (2026-8088)

Caretria•Charlestown, IN

21h•Onsite

About The Position

The Pharmacist in Charge, White Label Pharmacy serves as the designated Pharmacist in Charge, where applicable, and pharmacy subject matter expert for assigned White Label programs. This is not a traditional pharmacy operations management role and does not require direct reports. The position is accountable for regulatory oversight, program business rules, workflow governance, implementation support, and ensuring pharmacy activities for assigned programs comply with applicable federal and state regulations, accreditation standards, company policies, and client requirements. The role translates regulatory and program requirements into scalable processes, system controls, and pharmacy workflows while maintaining appropriate pharmacist oversight and supporting patient safety, compliance, quality, and service performance. The PIC works closely with Operations, Client Services, Technology, Compliance, Quality, Implementation, and Business Development on client onboarding, program launches, workflow design and optimization, audit readiness, and continuous improvement. The position also supports broader pharmacy operations as needed, including pharmacist staffing and coverage, while retaining primary accountability for assigned White Label programs and applicable PIC responsibilities. The role requires an onsite presence at the assigned pharmacy location at least four days per week, with additional onsite support as business needs require. Work is primarily performed in an office and licensed pharmacy environment. Occasional travel may be needed for client meetings, inspections, accreditation activities, industry events, or other business purposes. The expected base pay range is $130,000–$160,000 per year. CareTria offers full-time benefits including health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.

Requirements

Bachelor’s degree with experience.
Current unrestricted pharmacy licensure in the state(s) where the White Label Pharmacy Program operates or where required.
At least 3 years of practical experience as a pharmacist.
Proficiency in clinical interpretation, including drug-drug, drug-disease, and drug-food interactions and allergies.
Demonstrated experience providing exceptional customer service.
Ability to read, write, speak, and understand English.
Strong knowledge of applicable federal and state pharmacy laws, Board of Pharmacy requirements, HIPAA, accreditation standards, and pharmacy compliance requirements.
Ability to interpret complex regulatory and client requirements and translate them into practical workflows, policies, procedures, and business rules.
Strong understanding of pharmacy operations, prescription processing, specialty pharmacy, White Label programs, and manufacturer-sponsored patient support programs.
Experience developing and reviewing BRDs, SOPs, workflow documentation, and operational requirements.
Ability to serve as pharmacy subject matter expert and escalation point for complex operational, clinical, regulatory, and compliance matters.
Strong cross-functional collaboration skills and ability to work with Operations, Client Services, Technology, Quality, Compliance, and external clients.
Experience supporting implementations, audits, inspections, accreditation activities, CAPAs, and operational change initiatives.
Strong analytical, problem-solving, organizational, and decision-making skills, including the ability to manage multiple priorities.
Strong written and verbal communication skills for engaging clients, regulators, and internal leadership.
Working knowledge of pharmacy technology, workflow automation, and process improvement while maintaining appropriate pharmacist oversight and regulatory controls.
Ability to remain seated and work at a computer workstation for extended periods.
Ability to stand and walk throughout the pharmacy as needed.
Ability to communicate effectively in person, by telephone, and through electronic communication platforms.
Ability to read, analyze, and interpret detailed documents, reports, prescriptions, policies, and regulatory materials.
Frequent use of hands and fingers to operate computers, keyboards, telephones, and office equipment.
Ability to occasionally bend, reach, lift, carry, push, or move materials and supplies weighing up to 25 pounds.
Ability to work in a fast-paced environment, manage multiple priorities, and respond to operational needs.
Ability to travel occasionally for business-related purposes as needed.
Ability to maintain regular, reliable attendance and work schedules necessary to support pharmacy operations and regulatory requirements.

Responsibilities

Serve as the pharmacy leader for assigned White Label programs, ensuring execution aligns with client expectations, regulatory requirements, and organizational standards.
Own the pharmacy-specific interpretation, governance, and execution of program business rules.
Support development, review, and approval of Business Requirements Documents (BRDs), Standard Operating Procedures (SOPs), work instructions, and pharmacy workflow requirements.
Act as the primary escalation point for pharmacy-related questions, operational exceptions, and clinical concerns within assigned programs.
Partner with Client Services, Operations, Technology, and Compliance to implement and maintain pharmacy workflows in accordance with approved business rules and regulatory requirements.
Support client meetings, business reviews, implementation discussions, onboarding, program launches, workflow design sessions, and operational readiness reviews when pharmacist expertise is required.
Participate in audits, accreditation activities, manufacturer reviews, regulatory inspections, and corrective and preventive action (CAPA) planning.
Translate federal and state regulations, accreditation standards, and pharmacy best practices into practical workflows and procedures.
Identify opportunities to automate, streamline, and simplify workflows while maintaining pharmacist oversight, quality standards, and regulatory compliance.
Assess proposed program enhancements and operational changes for regulatory impact, patient safety considerations, and implementation requirements.
Collaborate with stakeholders to establish and monitor pharmacy-related service level agreements, performance metrics, and quality indicators.
Maintain required Pharmacist in Charge designations and licenses for assigned White Label pharmacy entities and jurisdictions, where applicable.
Serve as pharmacy owner and approver for business rules affecting prescription processing, pharmacist activities, clinical requirements, patient safety, and regulatory compliance.
Review and approve material pharmacy workflow changes before implementation.
Participate in new White Label program design and implementation from contract and BRD development through operational readiness and go-live.
Identify applicable pharmacy and regulatory requirements and ensure they are translated into system requirements, workflow controls, business rules, policies, and procedures.
Serve as pharmacy subject matter expert for technology and automation initiatives, including workflow design, testing, validation, change control, and appropriate pharmacist oversight.
Establish and maintain exception management and escalation pathways for matters requiring pharmacist review, clinical judgment, or regulatory interpretation.
Monitor assigned programs for compliance with approved business rules, SOPs, contractual requirements, regulatory standards, and pharmacy requirements.
Support investigations, root cause analysis, and CAPA activities for assigned programs in partnership with Quality, Compliance, Operations, and other stakeholders.
Serve as the primary pharmacy subject matter expert for client audits, regulatory inquiries, accreditation activities, manufacturer reviews, and program assessments.
Partner with the Fulfillment Pharmacy Manager and Clinical Pharmacy Manager when program requirements intersect with dispensing, fulfillment, clinical, or other pharmacy operations.
Provide pharmacy and regulatory guidance to Client Services, Operations, Technology, Implementation, Quality, and Compliance teams.
Direct and supervise pharmacy technicians and support personnel in accordance with state regulations and company standards, if applicable.
Ensure timely and accurate prescription processing, verification, fulfillment, and delivery services.
Support patient access initiatives by coordinating with prescribers, manufacturers, payers, and internal support teams.
Provide clinical consultation and drug information services as required.
Oversee patient counseling processes and clinical interventions in compliance with regulations and company standards.
Support growth initiatives through new client implementations, accreditation activities, technology enhancements, and operational expansions.
Develop and monitor KPIs related to quality, regulatory compliance, patient satisfaction, turnaround time, and operational efficiency.
Participate in organizational strategic planning and continuous improvement initiatives.
Maintain an onsite presence at the assigned pharmacy at least four days per week, unless otherwise approved or business needs require additional onsite presence.
Support pharmacist staffing and coverage across the entire pharmacy operation, including dispensing, non-dispensing, clinical, White Label, and other pharmacy activities.
Provide pharmacist coverage and operational support as needed to maintain staffing levels, continuity of operations, patient service, and regulatory compliance.
Partner with Pharmacy Operations leadership to anticipate and address staffing gaps, absences, workload changes, and coverage needs.
Provide additional onsite support when required for staffing shortages, inspections, audits, program launches, operational issues, or other business-critical needs.
Support appropriate pharmacist and PIC coverage in accordance with state laws, Board of Pharmacy requirements, company policies, and operational requirements.