Pharmacist Grad Intern - Connecticut

Northeast Grocery•Mansfield, CT

About The Position

All work is performed under the direct supervision of a licensed pharmacist to gain practical experience meeting patient and pharmacy-business needs. The intern assists with professional tasks related to accurate and efficient prescription preparation and inventory management; counsels patients; and accepts prescriptions by phone from prescribers. The role provides excellent, confidential customer service through prescription intake, telephone communications, and patient assistance. The intern participates in company programs and initiatives and provides fast, friendly, helpful, and efficient service to Price Chopper and Market 32 customers. The intern stays current with ACIP immunization recommendations and makes recommendations consistent with state law. The role assists with immunization counseling, paperwork, and documentation, and completes assigned Medication Therapy Management interventions, including patient outreach, documentation, counseling, and billing. Licensed pharmacy interns who have completed APhA immunization certificate training and satisfied all applicable state and company requirements may administer immunizations to adults under the direct supervision and with the consent of a licensed pharmacist.

Requirements

Successfully complete the first professional year of pharmacy study.
Hold a state-licensed pharmacy intern permit where applicable.
Demonstrate a friendly, helpful attitude and superior customer-service skills.
Exercise good judgment.
Have strong organizational skills.
Communicate effectively, verbally and in writing, and communicate professionally with the pharmacy team and patients.
Know state laws and regulations pertaining to pharmacy.
Know common insurance plans and billing procedures.

Nice To Haves

Preferably have worked as a pharmacy teammate for at least six months.
One year of previous community-pharmacy experience is preferred.

Responsibilities

Comply with state and federal pharmacy regulations and company policies and procedures.
Counsel patients confidentially on medication use.
Receive new prescriptions by phone and interpret written prescriptions from prescribers.
Collect information for new prescriptions, including patient identity, contact, insurance, and allergy information.
Process prescriptions accurately, including prescription entry, dispensing, partial fills, and management of medications that must be ordered.
Develop knowledge of inventory systems and levels, including ordering, adjustments, outdates, and vendor returns.
Support optimal workflow, prioritize wait times, and communicate with patients about prescription-filling issues.
Help determine third-party plan eligibility, contact insurance companies, resolve billing issues with patients, and follow procedures for medications that are not picked up.
Ensure medications are dispensed at point of sale to the correct patient, checking date of birth for every patient every time.
Develop understanding and proficiency in company standards of practice.
Respond to questions about medications, over-the-counter products, and supplements after consulting the pharmacist.
Participate in business-development activities related to pharmacy programs.
Provide health screenings such as blood-pressure checks.
Maintain a neat, clean, and organized workstation and pharmacy area.
Stay current with ACIP immunization recommendations and state immunization laws.
When qualified and approved by the supervising pharmacist and Pharmacy Specialist, administer immunizations under the direct supervision and with the consent of a licensed pharmacist.
Assist with immunization counseling, paperwork, documentation, provider communication, and state-registry notification when applicable.
Complete assigned Medication Therapy Management interventions, including patient outreach, documentation, counseling, and billing.