Pharmacist - Customer Support (Overnights)

Consonus PharmacyMilwaukie, OR
Onsite

About The Position

Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Pharmacist to join our Customer Support team! This role is ideal for compassionate individuals dedicated to people's health and well-being, offering an opportunity to make a positive impact in healthcare and grow your career.

Requirements

  • B.S Pharmacy or Pharm D. degree from an accredited institution
  • Current Oregon pharmacist license
  • Excellent communication and interpersonal skills (including phone skills/etiquette)
  • Good organizational skills, ability to multitask
  • Flexibility
  • Positive attitude and ability to work within a team and be a role model
  • Passion for seniors and improving their quality of life
  • Ability to work overnight shifts including rotating weekends and holidays

Responsibilities

  • Answer facility drug related questions/concerns and assist in solving other problems by directing to appropriate staff
  • Obtain emergency orders when necessary, by contacting prescribers via phone
  • Conduct DURs and review medication lists
  • Assist technicians with first line phone answering as required to maintain target service levels
  • Participate and comply with quality assurance program (ie.assessing call recordings)
  • Provide excellent customer service and support one call resolution goal
  • Provide pharmacist oversight for night shift technicians and be a positive representative of Consonus
  • Assistance in training staff as appropriate

Benefits

  • Paid training & career advancement opportunities
  • $25,000 toward ongoing education benefit
  • Generous Paid Time Off that pools vacation, sick & holiday pay in a single bucket for flexible use
  • Medical/Dental/Vision insurance
  • Free access to MDLIVE – allowing access to your health benefits from anywhere
  • 401K With Employer Match
  • Employee Assistance Program: with free access to counseling & support services
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