Pharmaceutical Sales - Neuroscience Long Term Care (LTC) Specialist - San Antonio, TX
About The Position
Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Long Term Care (LTC) Specialist to engage healthcare providers (HCPs) through various in-person, virtual, and digital tools. This role involves offering expanded expertise regarding products and their approved conditions. The specialist will serve as the primary point of contact for long-term care accounts and HCPs, reporting to the Area Business Lead and coordinating with other Neuroscience Specialists and cross-functional colleagues in Medical Affairs and Market Access. Responsibilities include coordinating speaker programs, organizing local provider groups, sharing opportunities and feedback, and providing local market insights to shape strategy. The position requires a deep understanding of regulatory requirements, operational challenges, and the distinct clinical and quality-of-life needs of Long Term Care (LTC) residents, effectively positioning solutions that add value to LTC facilities and fostering strategic relationships with key decision-makers.
Requirements
- Bachelor's degree.
- 2+ years of pharmaceutical or medical device sales experience.
- A thorough understanding of the LTC environment, including regulatory requirements, operational challenges, and the clinical needs of LTC residents.
- Proven ability to build and maintain strategic relationships with key stakeholders within LTC facilities.
- Ability to thrive in an ambiguous environment undergoing transformation.
- Excellent verbal and written communication skills to effectively convey complex information and engage with healthcare providers and decision-makers.
- Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory
- Ability to travel is required
- Field travel by car daily
Nice To Haves
- Essential experience in pharmaceutical sales, healthcare management, or a related field.
- Experience within long term care (LTC) and/or CNS is highly advantageous.
- 4+ years of experience in a sales role with healthcare providers (HCPs), ideally representing multiple products.
- Proven track record in coaching, training, and mentoring peers or others.
Responsibilities
- Demonstrate a comprehensive understanding of the LTC environment, including regulatory requirements, operational challenges, and the specific needs of residents. Use this knowledge to effectively position solutions that add value to LTC facilities.
- Identify and cultivate strategic relationships with key decision-makers within LTC facilities, such as administrators, directors of nursing, and pharmacy managers.
- Develop and execute tailored communication and sales strategies that align with the unique priorities of each LTC facility.
- Provide detailed, on-label information that aligns with the product label, including handling complex on-label details in accordance with approved materials.
- Address key aspects of product access, such as local market payor coverage, co-pay options, prior authorization requirements, formulary placement, and availability expectations.
- Offer established guidance on patient care, including system protocols, standard of care guidelines, discharge protocols, and published expert opinions.
- Utilize a range of virtual or digital tools to engage customers personally.
- Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget.
- Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan.
- Responds compliantly to competitive threats and opportunities.
- Educates office staff on payer guidelines and reimbursement procedures to increase pull through.
- Effectively utilizes promotional materials.
- Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately.
- Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
- Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders.
- Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members.
- Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs.
- Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition.
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
