Pharmaceutical Sales - Neuroscience Hospital Specialist - Bakersfield, CA
About The Position
Otsuka America Pharmaceutical Inc. is a global healthcare company focused on pharmaceutical products to meet unmet medical needs and nutraceutical products for everyday health. In an evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems. These ecosystems are led by Area Business Leads who have autonomy to tailor decisions to meet local customer needs. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions.
Requirements
- 2+ years of pharmaceutical or medical device sales experience.
- 4+ or more years of experience working in a sales role with HCPs, ideally representing multiple products.
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
- Field travel, by car, up to 70% of time depending upon size of ecosystem.
- Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
- Ability to assimilate and communicate complex clinical and product information.
Nice To Haves
- Previous cross-functional industry experience in commercial life sciences or related industry.
- CNS experience highly valued.
- Ability to work in an ambiguous environment undergoing transformation.
- Proven track record in coaching, training, and mentoring peers or others.
Responsibilities
- Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
- Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed.
- Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
- Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.
- Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget.
- Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan.
- Responds compliantly to competitive threats and opportunities.
- Educates office staff on payer guidelines and reimbursement procedures to increase pull through.
- Effectively utilizes promotional materials.
- Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately.
- Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
- Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders.
- Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members.
- Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs.
- Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition.
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
