PHA-FSS Homeownership Coordinator

destinationone Consulting•Durham, NC

About The Position

destinationone Consulting is working with a well-established public sector organization in the housing and community services space to recruit a Family Self-Sufficiency (FSS) Coordinator. This organization plays a critical role in supporting low-income families through housing programs, community partnerships, and pathways to long-term stability and homeownership. The FSS Coordinator will be instrumental in delivering programs that empower individuals and families to achieve economic independence and improved quality of life. Position Overview The FSS Coordinator is responsible for planning, coordinating, and delivering programs that support residents in achieving self-sufficiency. This includes case management, program facilitation, and collaboration with internal teams and external service providers. The role operates within a structured public sector environment and aligns with federal housing guidelines and organizational objectives.

Requirements

Bachelor’s degree in Social Sciences, Business Administration, or a related field
Experience in human services, social work, or case management within a community or public sector environment
Strong understanding of programs supporting low-income populations and community-based services
Experience working with diverse populations and managing multiple client cases
Valid driver’s license and ability to travel locally as required
Strong interpersonal and relationship-building skills with a client-first approach
Ability to assess complex situations and develop practical, individualized solutions
Effective communication skills, both written and verbal
High level of organization, time management, and attention to detail
Ability to work independently while contributing to a collaborative team environment
Sound judgment, accountability, and a proactive approach to problem-solving
Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
Ability to learn and adapt to new systems and technologies

Nice To Haves

Knowledge of federal or state housing programs is considered an asset
Experience with case management systems or database tools is an asset

Responsibilities

Coordinate and support the delivery of the Family Self-Sufficiency program, including participant engagement and ongoing case management
Recruit eligible participants from housing programs and guide them through self-sufficiency and homeownership pathways
Conduct needs assessments and develop individualized action plans focused on employment, education, financial literacy, and personal development
Monitor participant progress and provide ongoing coaching and support to achieve established goals
Facilitate and coordinate workshops on topics such as budgeting, job readiness, credit counseling, and homeownership
Build and maintain relationships with community agencies, service providers, and stakeholders to ensure access to supportive services
Assist participants through the home buying process, including education on mortgages, lending, and financial planning
Maintain accurate records, reports, and program documentation in compliance with regulatory requirements
Conduct eligibility reviews, recertifications, and ensure data integrity within internal systems
Support continuous improvement of program participation and outcomes