Community Homeownership Specialist

F.N.B. Corporation • Washington, DC

1d

About The Position

This position is primarily responsible identifying regulatory compliant residential mortgage loans with a focus on LMI borrowers and CRA census tract areas. The incumbent is responsible for building and maintaining strong long-term relationships with Bank branches, Realtors, builders, minority trade groups, community/faith-based groups and local housing/counseling agencies. The incumbent counsels customers on solutions to their lending needs, provides excellent customer service, supports all key channel initiatives, conducts sales activities and achieves community service/production goals.

Requirements

• High School or GED
• Minimum 3 years of Job Related Experience
• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• Valid Drivers License
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
• Frequent driving (car, van, truck)

Nice To Haves

• BS or BA degree preferred.
• Experience with Easylender, Uni-form and Genesis.

Responsibilities

• Maintains active involvement in community-based groups, local housing agencies and community partners, NAHREP, NAREB and AREAA, non-profit organizations, community development corps and neighborhood revitalization entities.
• Identifies community programs, such as DPAPS, grants, bonds, Forgivable 2nd Mortgages, etc. Submits programs to Mortgage Operations for approval.
• Builds relationships with internal and external referral sources in Core CRA markets through key sales strategies and activities to achieve expected CRA performance goals.
• Serves as a liaison to all lines of business partners through attending meetings.
• Promotes referrals utilizing the FNB Customer Onboarding Process.
• Partners with mortgage loan officers for LMI and MMCT lending.
• Conducts and coordinates Homebuyer Workshops (virtual and in person), Financial Literacy Seminars and other related education programs acting as the subject matter expert for the corporation.
• Counsels customers on lending options with FNB to meet their needs.
• Actively manages customer opportunities and directs loan opportunities to the Centralized Sales MBR partner.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Benefits

• FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits.
• FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED