PGO Training and Workforce Program Manager

Duke Energy•Charlotte, NC

2d•Hybrid

About The Position

This is a career level training program leadership position. The successful candidate must possess extensive experience Designing, Implementing, and Leading technical training programs in the Transmission Line and Substation fields. This position has no direct reports. The PGO (Power Grid Operations) Training and Workforce Program Manager establishes the strategic direction for Transmission Line and Substation training and qualification programs in PGO at Duke Energy. The Program Manager defines the training and qualification requirements of the Transmission Line and Substation development programs to achieve PGO’s workforce strategies and operational objectives. The Program Manager supports multiple customer groups within PGO and may engage other lines of business where parallels exist. This position is the project manager for complex training projects. Provides technical input for proposal development. Effectively plans, schedules, coordinates, and monitors the activities of project team members and negotiates resources as needed. Ensures that projects are completed on time, within budget and in accordance with business needs and customer objectives. Monitors status and progress of projects and makes necessary adjustments to plans and schedules and executes project close-out. Makes recommendations and presentations to management and supports the communication and implementation of project deliverables.

Requirements

Bachelors degree or technical degree AND six (6) years minimum related work experience
In lieu of degree(s) and experience listed above, High School/GED AND 10 years minimum related work experience
Transmission Line and/or Substation Technician + Training Development, Delivery, and/or Leadership
Prior experience in Training Development, Delivery, and/or Leadership
Certifications in Training Methodologies
Oral and written communication and presentation skills to all levels of employees and management
Demonstrated interpersonal and negotiation skills
Demonstrated analytical and problem-solving skills to evaluate concerns/issues, develop logical conclusions and make appropriate recommendations
Demonstrated project management skills to develop innovative, creative ideas to address complex training-related problems
Demonstrated group process skills to effectively facilitate group activities
Demonstrated leadership abilities to influence and provide direction to team members and to advise management of team members’ performance and project status
Demonstrated change management and influencing skills
Demonstrated commitment to upholding standards and consistent application of contract requirements

Nice To Haves

Masters degree AND 10 Years of Related Work Experience

Responsibilities

Serves as subject matter expert and manager for PGO Transmission Line and Substation training and qualification programs (initial, continuing, & emergent)
Serves as Peer team leader of all executors of the Transmission Line and Substation training program
Manages program costs and estimates impacts of changes
Engages business unit leaders to establish training and workforce readiness strategies and incorporates priorities into the applicable programs
Leads the ADDIE process to implement training initiatives
Engages SME’s and Leaders to establish strategic direction and training requirements by serving as Chairperson of the Programs’ Curriculum Review Boards
Implements changes that pose significant functional and cultural impacts
Remains abreast of business developments and industry trends that affect employees, Determines impacts to employee skills and abilities
Evaluates employee abilities and level of proficiency to determine workforce readiness
Creates innovative solutions to reconcile employee training discrepancies
Identifies strategic cost improvement opportunities
Engages labor unions regarding training & qualifications
Communicates to all levels of the organization, verbally and written
Informs and directs stakeholders regarding training activities
Leading the evaluation and needs analysis of training solutions for Customers and working with sub-teams to evaluate training effectiveness; this includes curriculum needs, course capacity requirements and other relevant inputs from the business.
Collaborating with Technical Training Managers, Technical Trainers, EH&S SMEs, Human Resources, and Leaders for training projects/programs.
Providing guidance and direction to Instructional Developers.
Researching and reviewing existing training programs and determining value, consistency, and alignment with other efforts.
Establishing points of contact and subject matter experts related to each training topic