PFS Access Representative

CULLMAN REGIONAL • Cullman, AL

8d • Onsite

About The Position

The PFS Access Representative is responsible for data collection and accurate input into the hospital registration system. This role involves obtaining necessary signatures, issuing required notices, verifying insurance, and identifying certification requirements. The representative will notify supervisory personnel if authorization is required but not on file, calculate estimated amounts due, and request payment using hospital-approved scripts. Accurate and thorough documentation of account handling and research of prior accounts are essential. The position also requires demonstrating and encouraging team behavior, providing exceptional patient/guest experiences, and upholding patient safety and quality.

Requirements

• High school diploma or equivalent required
• The ability to interpret medical terminology required
• One to two years of clerical skills required
• Excellent customer service skills required
• Computer experience required

Nice To Haves

• Insurance verification and hospital or medical experience preferred

Responsibilities

• Data collection and accurate input into the hospital registration system
• Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member
• Verifies insurance, identifies certification requirements, and obtains them when necessary
• Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file
• Calculates estimated amount due and request payment using the hospital approved scripts
• Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts
• Demonstrates and encourages team behavior and exceptional patient/guest experiences
• Upholds and promotes patient safety and quality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED