Pet Insurance Sales Associate - Jacksonville, FL
About The Position
Fetch is seeking a goal-oriented Pet Insurance Sales Associate to join their team at the Jacksonville Animal Care & Protective Services in Jacksonville, FL. The role focuses on converting opportunities into sales while delighting customers. The ideal candidate has a passion for pets and wants to help pet owners understand the value of protecting their animals with comprehensive pet insurance. This position requires a customer-first mindset, listening to customer needs, and working with them to create the best outcome. The Pet Insurance Sales Associate will represent Fetch as a confident, friendly, and trusted advisor, selling pet insurance policies on-site to prospective pet parents. They will communicate Fetch's competitive advantages, demonstrate a deep understanding of Fetch and competitor products, and turn prospects into loyal clients. Responsibilities include accurately recording prospect and customer information in Fetch CRM, establishing productive relationships with key personnel at partner locations, and proactively assessing partner needs. The role also involves collaborating with leadership to identify new business opportunities, communicating with peers about challenges and successes, attending monthly company meetings, managing expense budgets and submitting reports, and handling all administrative tasks related to the partnership. A key aspect of the role is living up to Fetch's commitment to continuously exceed customer expectations.
Requirements
- Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
- Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
- Proven self-starter with 3-5 years of in an animal care role
- Energized by being an industry pioneer
- Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
- Familiar with animal health or animal welfare a plus, but not required
- Ability to think and act independently within a fast-paced sales cycle
- Proven success in building relationships using a consultative, solution-focused approach
- Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
- Must be willing to travel to various industry events as required
- Excellent verbal, interpersonal and written communication skills
- Excellent team player; proven ability to apply innovative ideas and critical thinking
- Exhibits excellent business judgment
- Positive attitude
- Sets the bar high for team standards
- Is action and results-oriented and self-reliant
Nice To Haves
- P&C License Preferred
Responsibilities
- Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies on-site to prospective pet parents at our partner location in the Jacksonville area
- Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
- Turning prospects into loyal clients, raving fans, and repeat customers
- Accurately recording prospect and customer information in Fetch CRM
- Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
- Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings
- Collaborating with leadership to identify opportunities for new business
- Communicating with your peers via chat to identify challenges and successes
- Virtually attending monthly company meetings or check-ins as required
- Managing expense budget and submitting completed reports monthly
- Managing all administrative tasks and responsibilities relative to the partnership
- Living up to Fetch’s commitment to continuously exceed customer expectations
Benefits
- Comprehensive Medical, dental, and vision plan for you and your family
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
- Highly competitive 401(k) matching
- Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
- Paid company (9) holidays, including (1) floating holiday
- Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
- Educational Assistance Program
- Fetch Discount Perks Program
- Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
- NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
- Employee Referral Incentive
- Tuition Assistance
- Commuter Benefits
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
