Pet Insurance Sales Associate - Nashville, TN

Fetch • Nashville, TN

7h • Onsite

About The Position

Fetch is seeking a goal-oriented Pet Insurance Sales Associate to join their team at the Nashville Humane Association in Nashville, TN. The role focuses on converting opportunities into sales while delighting customers. The ideal candidate has a passion for animals and wants to help pet owners understand the value of protecting their pets with comprehensive insurance. This position requires a customer-first mindset, listening to customer needs, and working with them to find the best solutions. The Pet Insurance Sales Associate will represent Fetch as a confident, friendly, and trusted advisor, selling pet insurance policies at partner locations. Key responsibilities include communicating Fetch's competitive advantages, demonstrating a deep understanding of Fetch and competitor products, turning prospects into loyal clients, accurately recording information in Fetch CRM, establishing productive relationships with key personnel at partner locations, and collaborating with leadership to identify new business opportunities. The role also involves communicating with peers, attending company meetings, managing expense budgets, and handling administrative tasks related to partnerships, all while continuously exceeding customer expectations.

Requirements

• Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
• Proven self-starter with 3-5 years of in an animal care role
• Energized by being an industry pioneer
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
• Ability to think and act independently within a fast-paced sales cycle
• Proven success in building relationships using a consultative, solution-focused approach
• Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
• Must be willing to travel to various industry events as required
• Excellent verbal, interpersonal and written communication skills
• Excellent team player; proven ability to apply innovative ideas and critical thinking

Nice To Haves

• Familiar with animal health or animal welfare a plus, but not required

Responsibilities

• Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Nashville area
• Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
• Turning prospects into loyal clients, raving fans, and repeat customers
• Accurately recording prospect and customer information in Fetch CRM
• Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings
• Collaborating with leadership to identify opportunities for new business
• Communicating with your peers via chat to identify challenges and successes
• Virtually attending monthly company meetings or check-ins as required
• Managing expense budget and submitting completed reports monthly
• Managing all administrative tasks and responsibilities relative to the partnership
• Living up to Fetch’s commitment to continuously exceed customer expectations

Benefits

• Comprehensive Medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
• Highly competitive 401(k) matching
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
• Paid company (9) holidays, including (1) floating holiday
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
• Educational Assistance Program
• Fetch Discount Perks Program
• Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
• NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
• Employee Referral Incentive
• Tuition Assistance
• Commuter Benefits
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed