Pet Grooming Salon Manager Upper Arlington

Designer Paws SalonColumbus, OH
Onsite

About The Position

Designer Paws Salon is a family-owned, award-winning competition grooming salon with two locations, offering a clean, upscale grooming facility for both dogs and cats. We provide personal service with attention to detail in a warm and welcoming lobby where clients can watch their pets being groomed. We emphasize continuing education and are a smoke-free salon. We utilize top-of-the-line grooming equipment, including hydraulic tables, a sav-ur-fur bathing system, grates in stainless cages, and premium products. Our facility includes separate rooms for cats, bathing/drying, cutting, and the lobby. This is a key holder position responsible for opening and closing the salon, serving as the first point of contact for clients and their pets, and maintaining a professional and upbeat demeanor.

Requirements

  • Prior experience in management.
  • Prior experience with scheduling appointments.
  • Customer relationship skills.
  • Organized.
  • Typing skills.
  • Professional phone etiquette.
  • Non-smoking.
  • Professional and upbeat attitude.
  • Self-motivated.
  • Time management skills.
  • Ability to take and give detailed directions in a fast-paced environment.
  • Must be able to lift 50 lbs.

Nice To Haves

  • Grooming experience (helpful for discussing grooming requirements with clients).

Responsibilities

  • Managing staff and providing training.
  • Demonstrating unbiased judgment in managing people and disciplinary actions.
  • Handling employee management, including hiring, dismissal, and incident reports.
  • Enforcing company policies.
  • Creating schedules for employees and customers.
  • Providing customer service via in-person, phone, social media, email, and text.
  • Operating the register and balancing transactions daily.
  • Conducting monthly inventory.
  • Processing deposits.
  • Picking up supplies.
  • Checking clients in and out.
  • Creating appointment sheets.
  • Contacting veterinarians.
  • Assisting with holding cats and dogs when needed.
  • Performing daily cleaning duties and ensuring overall cleanliness.
  • Performing other duties as assigned.

Benefits

  • 401k
  • 50% Employer paid Healthcare
  • 50% Employer paid Dental
  • 50% Employer paid Vision
  • Short Term Disability Insurance
  • 3 Months off Maternity/Paternity
  • Paid Vacation
  • Time off for Thanksgiving and Christmas
  • Retail Discounts
  • Paid Uniform
  • Company paid Pettech Class (Pet CPR Class) every 2 years
  • Learn2groomdogs.com Subscription
  • Bring your pet to work
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