Pet Grooming Salon Manager Upper Arlington
About The Position
Designer Paws Salon is a family-owned, award-winning competition grooming salon with two locations, offering a clean, upscale grooming facility for both dogs and cats. We provide personal service with attention to detail in a warm and welcoming lobby where clients can watch their pets being groomed. We emphasize continuing education and are a smoke-free salon. We utilize top-of-the-line grooming equipment, including hydraulic tables, a sav-ur-fur bathing system, grates in stainless cages, and premium products. Our facility includes separate rooms for cats, bathing/drying, cutting, and the lobby. This is a key holder position responsible for opening and closing the salon, serving as the first point of contact for clients and their pets, and maintaining a professional and upbeat demeanor.
Requirements
- Prior experience in management.
- Prior experience with scheduling appointments.
- Customer relationship skills.
- Organized.
- Typing skills.
- Professional phone etiquette.
- Non-smoking.
- Professional and upbeat attitude.
- Self-motivated.
- Time management skills.
- Ability to take and give detailed directions in a fast-paced environment.
- Must be able to lift 50 lbs.
Nice To Haves
- Grooming experience (helpful for discussing grooming requirements with clients).
Responsibilities
- Managing staff and providing training.
- Demonstrating unbiased judgment in managing people and disciplinary actions.
- Handling employee management, including hiring, dismissal, and incident reports.
- Enforcing company policies.
- Creating schedules for employees and customers.
- Providing customer service via in-person, phone, social media, email, and text.
- Operating the register and balancing transactions daily.
- Conducting monthly inventory.
- Processing deposits.
- Picking up supplies.
- Checking clients in and out.
- Creating appointment sheets.
- Contacting veterinarians.
- Assisting with holding cats and dogs when needed.
- Performing daily cleaning duties and ensuring overall cleanliness.
- Performing other duties as assigned.
Benefits
- 401k
- 50% Employer paid Healthcare
- 50% Employer paid Dental
- 50% Employer paid Vision
- Short Term Disability Insurance
- 3 Months off Maternity/Paternity
- Paid Vacation
- Time off for Thanksgiving and Christmas
- Retail Discounts
- Paid Uniform
- Company paid Pettech Class (Pet CPR Class) every 2 years
- Learn2groomdogs.com Subscription
- Bring your pet to work
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
