PET/CT Assistant

Cayuga Medical Center

9d•$19 - $24

About The Position

The PET/CT Assistant supports the Nuclear Medicine and PET departments by coordinating patient flow and helping provide an efficient, organized, patient-centered experience. The role verifies patient information, prepares documentation, manages appointment workflows, and assists the clinical team with non-licensed duties. The assistant provides customer service to patients, families, visitors, and staff while protecting confidentiality and supporting high-quality care. This position assists the PET Technologist on the Mobile PET/CT and requires travel between Cayuga Medical Center and Arnot Ogden Medical Center every other week. Mileage is reimbursable for the week worked in Cayuga. The stated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.

Requirements

High school diploma or GED.
Ability to stand, walk, bend, reach, and lift up to 25 pounds.
Ability to assist with patient transport and positioning, as appropriate.
Ability to work in a clinical environment and perform repetitive tasks throughout the workday.
Travel between Cayuga Medical Center and Arnot Ogden Medical Center every other week.

Nice To Haves

Previous experience in a healthcare, medical office, radiology, or customer service setting.

Responsibilities

Coordinate schedules, prepare patients, and support efficient patient flow for Nuclear Medicine and PET imaging examinations.
Verify patient demographics, insurance information, physician orders, and appointment details, and ensure required documentation is complete and accurately maintained in the electronic medical record.
Schedule, confirm, and coordinate appointments; provide exam preparation instructions and address patient questions within the scope of the role.
Welcome patients and visitors professionally and compassionately while supporting patient comfort, safety, privacy, and confidentiality.
Escort and assist patients to and from examination areas.
Communicate with technologists, physicians, nurses, registration staff, and other departments to support coordinated, patient-centered care.
Monitor daily schedules, assist with workflow adjustments, and perform administrative and clerical duties that support timely department operations.
Maintain an organized, clean, and safe work environment, stock examination rooms, and support quality assurance and regulatory compliance activities.
Follow radiation safety principles and Nuclear Safety Manual policies to maintain a safe environment for patients, staff, and visitors.
Educate patients, as directed, about post-procedure radiation safety precautions and reinforce instructions provided by the clinical team.
Perform additional duties, as trained and assigned, to support departmental and organizational needs.