PET/CT Assistant

Arnot Health System•Elmira, NY

1d•Onsite

About The Position

The Nuclear Medicine Assistant supports the Nuclear Medicine and PET departments by coordinating patient flow and ensuring an efficient, organized, and patient-centered experience. This role is responsible for verifying patient information, preparing documentation, managing appointment workflows, and assisting the clinical team with non-licensed duties. The Nuclear Medicine Assistant provides exceptional customer service to patients, families, visitors, and staff while maintaining patient confidentiality and supporting high-quality care.

Requirements

High school diploma or GED
Ability to stand, walk, bend, reach, and lift up to 25 pounds.
Ability to assist with patient transport and positioning, as appropriate.
Ability to work in a clinical environment and perform repetitive tasks throughout the workday.

Nice To Haves

Previous experience in a healthcare, medical office, radiology, or customer service setting

Responsibilities

Optimize patient flow for Nuclear Medicine and PET imaging examinations by coordinating schedules, preparing patients, and supporting efficient departmental operations.
Verify patient demographics, insurance information, physician orders, and appointment details, ensuring all required documentation is complete and accurately maintained in the electronic medical record (EMR).
Schedule, confirm, and coordinate patient appointments, providing exam preparation instructions and addressing patient questions within the scope of the role.
Deliver exceptional customer service by welcoming patients and visitors with professionalism, compassion, and respect while ensuring patient comfort, safety, privacy, and confidentiality.
Escort and assist patients to and from examination areas and communicate effectively with technologists, physicians, nurses, registration staff, and other departments to promote coordinated, patient-centered care.
Monitor daily schedules, assist with workflow adjustments, and perform administrative and clerical duties that support timely, efficient department operations.
Maintain an organized, clean, and safe work environment by stocking examination rooms and supporting departmental quality assurance and regulatory compliance activities.
Demonstrate an understanding of radiation safety principles associated with radiopharmaceuticals, follow all policies outlined in the Nuclear Safety Manual, and maintain a safe environment for patients, staff, and visitors.
Educate patients, as directed, on post-procedure radiation safety precautions and reinforce instructions provided by the clinical team.
Demonstrate flexibility by performing additional duties, as trained and assigned, to support departmental and organizational needs.