Pet Aftercare Transportation/Client Services Specialist

Pet Meadow • Morrisville, PA

21d • Onsite

About The Position

This role involves the respectful transfer and transportation of pets, maintaining accurate documentation, and building relationships with veterinary hospitals. The specialist will communicate professionally with clients and internal teams, uphold company standards, and represent the company with compassion and integrity. Two shifts are available: 11:00 am to 7:00 pm and 5:00 pm to 1:00 am. The role requires a willingness to obtain a D.O.T. med card.

Requirements

• Valid driver's license and clean driving record.
• Ability to lift and transport pets safely and respectfully.
• Strong communication and interpersonal skills.
• Ability to work independently while maintaining strong accountability and professionalism.
• Passion for serving others during meaningful and emotional moments.
• Willing to get D.O.T. med card.

Nice To Haves

• Customer service, veterinary, healthcare, hospitality, funeral service, or transportation experience preferred.
• Experience in a pet-related field, after-care industry, or transportation industry
• Experience driving a commercial van
• Experience with GPS apps
• Passion for working with and caring for animals - animal lovers encouraged to apply!

Responsibilities

• Safely operate company vehicles along established service routes.
• Perform the respectful transfer and transportation of pets entrusted to our care.
• Maintain accurate chain-of-custody documentation and identification procedures.
• Build and maintain positive relationships with veterinary hospitals and clinic teams.
• Communicate professionally with clients, hospital personnel, and internal teams.
• Identify and escalate service concerns, operational issues, and client opportunities.
• Uphold company appearance, safety, and service standards at all times.
• Represent Pet Meadow with compassion, professionalism, and integrity.

Benefits

• 401(k) with company match
• Medical, dental, vision, and life insurance (available after 60 days for full-time employees)
• Paid time off
• Company-provided apparel and PPE
• Opportunities for advancement and leadership development
• Inclusive and supportive work environment
• Employee assistance resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed