Personnel Technician

City of Springfield, Illinois•Springfield, IL

5d•Onsite

About The Position

The City of Springfield's Office of Human Resources is seeking applicants for a Personnel Technician. This role provides essential customer service, supports recruitment and onboarding processes, assists with specialized testing, maintains HR databases and records, and offers administrative support to the HR staff. The position involves maintaining confidential personnel files and preparing identification for various staff types.

Requirements

Requires knowledge, skills, and mental development equivalent to the completion of four years of post-secondary education.
Requires two years of progressively responsible office experience.
Preference for employment in all positions with the city shall be given to applicants who are full-time city residents.
Current City employees must have completed their probationary period and attained certified status in their current position.

Nice To Haves

Previous experience in Human Resources is strongly preferred.

Responsibilities

Provide customer service by greeting visitors, answering phones and emails, and responding to HR inquiries.
Support recruitment and on-boarding by posting job announcements, preparing new-hire materials, coordinating paperwork and security requests, interview scheduling, and I-9 compliance.
Assist with Fire and Police testing processes, including entry-level and promotional examinations, logistics, and candidate communications.
Maintain HR databases, employee records, tracking systems, and benefit reports.
Provide administrative and clerical support to HR staff, including preparing correspondence and forms, managing mail, ordering office supplies, and ensuring documents are accurate and professional.
Maintain confidential personnel files and HR resources, including organizing the HR file room and preparing employee, retiree, temporary/seasonal, and contractual staff badges and ID cards.