Personnel Security Specialist I

ISI Enterprises•Reston, VA

9d•$65,000 - $75,000•Hybrid

About The Position

The PERSEC Specialist I executes high-volume personnel security actions in support of client employees. The role focuses on onboarding, briefings, visit requests, and personnel record management within DISS and related systems to ensure timely and accurate processing of personnel security requirements. The specialist processes personnel transactions, maintains accurate and audit-ready records, supports applicants and clients with security systems and questionnaires, and follows established workflows, directives, regulations, and program requirements. Routine work is handled independently, while actions requiring deeper review or specialist judgment are escalated to PERSEC 2 coworkers or the PERSEC 1 Lead.

Requirements

At least one year of administrative, help desk, customer service, personnel security, industrial security, or related experience.
At least one year of personnel security, industrial security, facility security, or related security experience.
High school diploma or GED.
Must be able to obtain and maintain a Secret Clearance.
Strong organizational skills and ability to manage multiple tasks, maintain accurate records, and meet deadlines.
Demonstrated experience using a ticketing and service management platform, such as HaloPSA or similar, to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate issue resolution.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Ability to learn and apply government security regulations, policies, and procedures.
Must complete required CDSE/STEPP training within designated timeframes: FSO Program Management for Possessing Facilities curriculum within six months of employment, Establishing an Insider Threat Program training, Insider Threat Awareness training, Personally Identifiable Information (PII) training, Cyber Awareness training, and CUI Training.

Nice To Haves

Experience supporting Facility Security Officers (FSOs), Assistant Facility Security Officers (AFSOs), or industrial security programs.
Familiarity with NISS, DISS, NBIS, eApp, and DCSA processes.
Current or previous eligibility for a U.S. Government security clearance.
Bachelor’s degree in business administration, Criminal Justice, Security Management, or a related field.
Background in analytics, business operations, compliance management, records management, or process improvement.
Comfort utilizing AI tools such as ChatGPT or Claude to improve reporting, workflow design, SOP creation, onboarding processes, and operational efficiency.

Responsibilities

Update and maintain personnel security data and records in DISS, NBIS, and internal systems such as Security Control.
Support clearance processing activities, including onboarding, reinvestigations, and terminations.
Assist with DISS reporting requirements and maintain accurate personnel records.
Provide eApp support, login assistance, password resets, and applicant guidance throughout the security questionnaire process.
Assist applicants with eApp submission requirements and completion of security questionnaires in accordance with established procedures.
Conduct employee briefings, debriefings, and indoctrinations.
Perform in-processing and out-processing for client personnel.
Support initial and annual security briefings in accordance with requirements.
Provide eligibility and status updates based on DISS or NBIS notifications.
Verify personnel eligibility, access, and clearance status using DISS, NBIS, and other authorized systems.
Assist clients with DISS, NBIS, and related personnel security system account access issues and escalation procedures.
Submit and manage visit requests in DISS and other required systems, including paper VARs.
Coordinate access requirements for client personnel as directed.
Follow established directives, regulations, and program requirements as directed by client FSOs or leads.
Assist Facilities and PMO/Compliance teams with documentation support as needed.
Receive, track, and resolve personnel security requests through the organization's ticketing and service management platform.
Execute work in accordance with established workflows, SOPs, directives, and program requirements.
Escalate actions requiring deeper review or specialist judgment to PERSEC 2 coworkers or the PERSEC 1 Lead.
Assist other pillar teams as needed.
Maintain accurate training records and briefing materials in internal systems.
Meet turnaround times for onboarding, visit requests, and briefings while supporting consistent, compliant personnel security operations.