Personnel and Compliance Manager

Roots Through Recovery•Long Beach, CA

15h

About The Position

The HR, Payroll & Compliance Manager plays a critical leadership role in supporting the operational integrity, regulatory compliance, and workforce governance of Roots, Inc. dba Roots Through Recovery. Operating under the direct supervision of the Director of Finance & Billing — the organization’s primary fiscal and compliance authority — this position is responsible for administering all human resources functions, overseeing payroll operations, and executing workforce-related regulatory compliance requirements. This role ensures continuous compliance with: Los Angeles County Substance Abuse Prevention and Control (SAPC) DMC-ODS Provider Manual requirements California labor laws and employment regulations Federal and state healthcare regulations, including HIPAA and 42 CFR Part 2 Internal Roots policies, procedures, and governance frameworks The HR, Payroll & Compliance Manager works closely with executive leadership to maintain strong internal controls, audit readiness, workforce accountability, and organizational risk management while supporting a trauma-informed and mission-driven workplace culture.

Requirements

Bachelor’s degree in Human Resources, Healthcare Administration, Business Administration, or a related field required
Minimum five (5) years of progressive HR experience in healthcare or behavioral health.
Demonstrated experience administering payroll systems.
Experience working in Medi-Cal, SAPC, or county-contracted programs strongly preferred.

Nice To Haves

Experience supporting audits and regulatory reviews highly desirable
HR certification (PHR, SHRM-CP, SHRM-SCP) preferred.
Knowledge of SAPC/DMC-ODS workforce compliance requirements strongly preferred.

Responsibilities

Manage all HR operations including recruitment, onboarding, orientation, and off-boarding
Ensure proper employee classification (exempt/non-exempt, employee/contractor)
Maintain personnel files in compliance with SAPC, county, and organizational standards
Administer disciplinary actions, investigations, corrective action plans, and grievances
Ensure compliance with California Labor Code, wage and hour laws, and employment regulations
Support supervisors and leadership with HR guidance and documentation
Maintain HR policies and procedures aligned with regulatory requirements
Process end-to-end payroll for employees and independent contractors under direction of the Director of Finance & Billing
Ensure accurate wage calculations, overtime compliance, PTO tracking, and leave administration
Coordinate payroll tax filings, garnishments, benefits deductions, and reconciliations
Maintain payroll documentation for audit and compliance purposes
Assist with payroll audits and internal control reviews
Collaborate with Finance on payroll reporting and expense tracking
Oversee workforce compliance related to SAPC and DMC-ODS requirements, including:
Credentialing and licensure verification
Background checks and onboarding compliance
Mandatory training documentation
Personnel file audits
Prepare for and support SAPC, DHCS, and county audits
Assist with audit responses, corrective action plans, and follow-up documentation
Track and manage incident reporting, grievances, and appeals
Maintain regulatory documentation in accordance with provider manual standards
Support implementation of internal compliance and risk management programs
Maintain training matrices and certification tracking systems
Ensure staff meet all contractual, licensing, and training requirements
Maintain credentialing binders and electronic audit-ready files
Provide compliance reports to Finance and Executive Leadership
Support incident investigations and root cause analyses
Track corrective actions and ensure timely resolution
Maintain documentation control systems and version management
Support administrative workflows that protect fiscal integrity and regulatory compliance