Personal Training Manager

Crunch Fitness • Burnsville, MN

4d

About The Position

The Personal Training Manager supports a high-performance, high-care culture by delivering results through member integration, programming, and team development. The role helps create a warm, welcoming club where members can pursue their goals in a “no judgments” environment.

The manager leads, develops, and supports certified Personal Trainers and Personal Training Sales Consultants to deliver strong member outcomes and business performance. Responsibilities include hiring and managing the team, coaching staff to acquire and retain clients, overseeing the CrunchOne Kickoff experience, and ensuring accurate administration of personal training services, programming, supplements, and progress tracking. The manager also maintains performance data, collaborates with club leadership, provides excellent customer service, and ensures operational accuracy and compliance across training activities.

The position requires no travel. Physical duties include lifting or moving up to 50 pounds, lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.

Requirements

• At least 3 years of experience as a personal trainer.
• Experience executing plans and managing KPIs.
• Solid understanding of the fitness industry, market, and key business drivers.
• CPR/AED certification, which may be obtained within 30 days of hire.
• Certification in one or more approved nationally accredited certifications listed in the posting, including certifications from ACSM, ACE, The Cooper Institute, IFPA, NASM, NESTA, NFPT, NSCA, or ISSA with NCCA accreditation.
• High school diploma or GED.
• Ability to lift or move 50 pounds and perform duties involving lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
• Authorization to work in the United States without current or future visa sponsorship.

Nice To Haves

• Experience managing and leading a team of 3–10 employees.
• Bachelor’s degree.

Responsibilities

• Hire, train, and manage the performance of qualified Personal Trainers and Personal Training Sales Consultants.
• Assist in developing the fitness expertise of Crunch team members.
• Meet the club’s new-client acquisition and existing-client retention targets.
• Coach and guide direct reports on engaging, prescribing services to, acquiring, and retaining clients.
• Hold one-on-one meetings with direct reports to review performance, motivate them, and guide them toward individual and company goals.
• Administer and manage the CrunchOne Kickoff experience by demonstrating, coaching, and guiding with the goal of acquiring personal training clients.
• Drive CrunchOne Kickoff appointments and achieve weekly and monthly new-client targets.
• Ensure accurate administration of personal training services, including dotFIT programs and supplements, client programming, and progress tracking.
• Maintain accurate reporting and data to assess department performance.
• Align and direct resources based on KPIs and organizational priorities.
• Respond to all member inquiries within 24 hours.
• Report key results and action plans to the Managing Partner and Market PTM.
• Maintain accurate time-clock and personal-training-session utilization records for labor controls and integrity.
• Maintain accurate, up-to-date certification and CPR records for personal training staff.

Benefits

• PTO.
• Subsidized health insurance coverage (health, dental, and vision) for full-time positions.
• Basic Life and AD&D.
• HSA.
• Short-term disability.
• Free gym membership.
• Competitive pay.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED