Personal Training Manager

CLUB4 FITNESSCoppell, TX
Onsite

About The Position

A Club4Fitness PT Manager is responsible for recruiting, hiring, onboarding, and mentoring new and existing personal trainers to ensure they are acclimated to the performance expectations of the Club4Fitness personal training program. The role also ensures the program grows and/or maintains targeted levels of monthly production. The PT Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position, along with a full understanding of organizational and departmental policies. They are expected to disseminate changes in policy, procedure, or performance expectations to their department clearly, concisely, and in a timely manner, while representing the organization positively.

Requirements

  • Experienced Certified Personal Trainer with previous experience training private clients.
  • Knowledge of physiology, exercise technique, and body mechanics to assess and provide necessary guidance in regard to functional training for women during pregnancy, as well as to members recovering from illness or injury, and to improve repetitive motions or offer alternatives to endurance and/or strength training activities.
  • Ability to pass a personal training Strength and Conditioning Assessment.
  • Detail- and results-oriented with a high degree of professionalism and organizational skills, and an ability to multi-task.
  • Positive, motivating, and effective interpersonal communication skills.
  • Desire and capacity to train all fitness levels.
  • High level of understanding and presence across social media.
  • CPR/AED certification.
  • Excellent communication and customer service skills, including a gregarious personality, an innate ability to motivate and inspire, and unstoppable energy.
  • Demonstrated ability to work both autonomously and collaboratively within teams.
  • High School Diploma or equivalent (GED) is required.
  • Must hold a current fitness certification from an approved education company such as ACSM, ACE, NASM, NCSA, AFFA, NFPT (NCCA Certified).
  • Must be CPR/AED certified.

Nice To Haves

  • 2- or 4-yr degree in an exercise science or related field is preferred.
  • Previous personal training sales experience, a plus.

Responsibilities

  • Provides new personal training staff a specific schedule of onboarding activities for the first 30 days of employment, and either works with that new personal trainer personally or assigns coaching responsibilities to the Assistant PT Manager to cover all continuing aspects of new hire mentorship.
  • Schedules trainings to ensure personal training staff develop a thorough working knowledge of the Peak or ABC Financial point of sale system.
  • Coaches personal trainers on running an effective consultation for a prospective training client and shadows trainers to evaluate their proficiency.
  • Instills in the personal training staff all fundamental skills related to efficiency of appointment setting for fitness consultations and overall prospecting within their assigned personal training department.
  • Leads all personal training staff by example in knowing, following, and understanding specific personal training and C4F policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures.
  • Conducts session quality reviews of existing personal training staff.
  • Assigns clients to new trainers.
  • Supports the Personal Training Director in engaging new member clients by effectively disseminating and supporting new personal training sales strategies.
  • Performs consults (monthly minimums as determined by Personal Training Director).
  • Understands departmental KPI's and metrics to successfully support Club and organizational efforts to improve overall personal training sales growth and guide the development of individual personal trainers.
  • Responsible for promoting client retention by providing support, direction, and education to all CLUB4 PT teams.
  • Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting.
  • May be asked to provide support at new CLUBs during grand openings.
  • Coordinates with PT Director on developing a specific game plan for each CLUB4 facility visit.
  • Assists with scheduled interviews to be held during the week of his/her visit.
  • Submits any required daily/weekly/monthly assignments and reports to PTD/Regional.
  • Demonstrates proficiency in (working knowledge of) Trainerize.
  • Maintains a high level of customer service through healthy communication with members, training staff, and regarding employee or member issues, adhering strictly to all C4F customer service standards.
  • Conducts regular audits as assigned by the PT Director (i.e., quality control checks and inspection of client binders, Trainerize profiles, consultation worksheets, calendar management etc.).
  • Follows all guidelines outlined in the Personal Trainer job description.
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