Personal Training Manager- Laurel MT

Anytime Fitness•Laurel, MT

5d•Onsite

About The Position

The primary role of the Member Experience Manager is to provide a world-class experience to all customers in the facility; this is done through fitness consultations, evaluations, and regular check-ins with current customers. The Head Coach needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for personal training customers. As the leader of the club’s personal training department as well as a team of personal trainers, this position calls for strong leadership skills, proficient social skills, and a commitment to growth.

Requirements

Needs to be able to work from facility.
Needs to be able to work required hours as listed: Monday/Wednesday – 11a-7p, Tuesday/Thursday – 10a-7p, Friday – 7a-12p
Strong communication skills.
Must be coachable.
Strong problem-solving skills.
Strong knowledge of health, fitness, and physiology.
Understands the importance of team cohesion.
Must be personable.
High school diploma or general education degree (GED).
One year of fitness training experience.
CPR/AED Certification, Current Personal Training Certification (or ability to be certified within 90 days)
Computer skills required: (Microsoft Office Suite, POS Systems (not required but a plus), Gym Management Software (not required but a plus).

Nice To Haves

Bachelor's Degree (BA) from four-year college or university in Exercise Science

Responsibilities

Maintain accurate financial profiles for personal training members and promote the department’s financial growth.
Directly responsible for the personal training sales, and financial growth of the personal training department at their location.
Maintain the integrity of the facility and equipment.
Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.
Make decisions regarding positive and negative feedback, cessation of personal training membership requests, and other inquiries.
Build and maintain business to business relationships, attend local community events.
Exemplify what it means to be an Anytime Fitness team member by working everyday to better yourself and those around you.
Performs other related duties as assigned by direct supervisor.