Personal Trainer

PLANET FITNESS•Cayey, PR

3d•Onsite

About The Position

Personal Trainers are responsible for delivering safe, professional, and personalized one-on-one training sessions that provide meaningful value and help members achieve their fitness goals. They create a welcoming and inclusive environment, build positive relationships through exceptional service, and educate members on proper exercise techniques and safe training practices. Personal Trainers are expected to collaborate with members to deliver a high-quality experience that reflects the values and standards of Planet Fitness.

Requirements

Trainer Certification and DRD Physical Aptitude License.
Current CPR Certification required.
Health Certificate
Comfortable working a flexible rotating schedule
A High School Diploma or Equivalent required
Must be able to stand, walk, bend, and lift up to 50 lbs. frequently and up to 75 lbs. occasionally

Responsibilities

Make sure the member is eligible for the complimentary Assess & Activate (A&A) session, which can be used only once. Confirm appointments the day before and do not take more than 2 members per appointment, not exceeding one hour.
Complete the Assessment and Activation process according to members’ needs and goals.
Promote Private Sessions as a follow-up tool.
Demonstrate the complementary tools available in the Planet Fitness app, especially for members who choose not to enroll in Personal Training.
Deliver personalized one-on-one training sessions focused on each member's goals, abilities, and overall success.
Conduct training sessions based on the member's Assess & Activate (A&A) results and the personalized training program developed from those findings.
Educate members on proper exercise technique, equipment usage, and safe training practices.
Deliver an exceptional Personal Training experience that prioritizes member success, education, and relationship-building, encouraging continued participation through outstanding service rather than high-pressure sales.
Ensure every interaction reflects EMF's Core Values while maintaining a safe, professional, and welcoming training environment.
Monitor member progress, adjust training programs as needed, and document all assessments, session notes, and progress within the designated software.
Educate members on following rules, approved dress code, cellphone usage, large gym bags, and gallons of water on the floor.
Watch and correct members who are not following the JFZ philosophy, remembering to leave member alerts in member’s account.
Re-rack all weights and plates.
Check for any damaged equipment or physical plant problems and report to Manager.
Complete Daily Cleaning Task(s).
Check that floor is fully stocked, i.e. paper towels, hand sanitizers, disinfectants.
Perform bathroom checks (cleaning and restocking).
Level out empty treadmills.
Check all cup holders in equipment for trash and belongings.
Dust trash cans and empty trash bags as needed; push trash down to make more space.
Stock cooler with approved drinks; no outside drinks or food should be stored in cooler.
Greet members (Hi’s and Bye’s) – follow the 10/5 Rule.
Learn members’ names.
Scan Barcode Key Tags for checking in, selling drinks and merchandise, and to confirm BCM Benefits usage.
Notify front desk staff if you check in a member with an alert.
Process POS purchases; drink discount only to BCM Members’ accounts.
Take appointments – PT at PF Training.
Always be friendly and pleasant – Smile.
Design and maintain individualized training programs using only the EMF-approved training software.
Complete all required data entry accurately and on time.
Maintain accurate records of scheduled sessions, completed sessions, cancellations, and no-shows.
Upload assessment notes for every session.
Update session details within member profiles after each session.
Assign member “homework” between sessions.
Own personal performance and development by knowing individual KPIs and specific action items.