Personal Trainer/Wellness Coach, Downtown YMCA Family Center
About The Position
This position will cultivate member relationships by providing a high-level customer service experience, and improve member retention. This individual will engage members by interacting with them on the wellness floor, supporting the general membership, and completing a schedule for cleaning equipment each shift. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.
Requirements
- Must be at least 18 years of age
- High School graduate or equivalent required
- 1 - 3 years experience in wellness or customer service related field required
- Desire and ability to work with people of all ages, improving the health and fitness at all levels
Nice To Haves
- Previous customer service experience working in a health club, spa, or healthcare industry preferred
- CPR, First Aid, AED Certification preferred prior to hire. Must obtain within 60 days of hire
Responsibilities
- Assists members and customers on the wellness floor and the Family Center courteously.
- Maintain wellness and fitness inventory
- Ensure growth in member participation and healthy living programs to achieve maximum usage of the wellness floor
- Maintains and cleans equipment according to the schedule or as requested by supervisor.
- Participates in member retention, special events and fundraising
- Engaging with members to upsell all programs including Personal Training, Group Exercise, Youth Sports, Aquatics & Youth Development programs.
- Stays current with industry trends and wellness and fitness techniques
- Report all accidents/incidents to your supervisor and follow the Association’s current employee and member injury reporting procedures.
- Respond promptly and appropriately to emergency situations or when rescue or first aid is necessary
- Enforce all safety rules fairly, consistently with tact and respect.
- All other duties as assigned by management
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
