Personal Support Worker

The Salvation Army Canada and Bermuda TerritoryLondon, ON
CA$23 - CA$35Onsite

About The Position

The Salvation Army is seeking a Personal Support Worker for a permanent part-time position. This role involves providing personal care to participants in accordance with established policies and care plans. The position requires maintaining accurate records, observing and reporting participant conditions, and assisting with daily living activities. The role also includes preparing meals, maintaining a clean environment, and supporting new hires. The Salvation Army has been serving communities in Canada and Bermuda for over 130 years, helping millions of people with necessities and support for various challenges. As a faith- and values-based organization, they serve and hire people of all backgrounds.

Requirements

  • Personal Support Worker Certificate is required.
  • Current First Aid/CPR certification.
  • Minimum of one (1) year of prior work experience working with cognitively impaired/frail elderly populations.
  • Current Safe Food Handling Certification.
  • Current Gentle Persuasive Approach training or willingness to obtain.
  • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
  • Use a client-centered approach by consistently demonstrating compassion, respect, and empathy in all interactions.
  • High standards of integrity, judgment, and confidentiality.
  • Attention to details.
  • Strong communication skills as well as strong writing and oral skills in English.
  • Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.
  • Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls.
  • Proficiency in Microsoft Office products.

Nice To Haves

  • Bilingual in French is preferred.

Responsibilities

  • Provide personal care in accordance with established policy, physician’s orders, the plan of care, and within the scope of practice.
  • Contribute to and follow a plan of care to meet participant’s assessed needs.
  • Maintain accurate and completed records of personal care delivered.
  • Observe, report, and record participant conditions.
  • Answer call signals from participants.
  • Demonstrate a professional working knowledge of all equipment used in the delivery of personal care; use proper lifting and transfer techniques including use of mechanical lifts.
  • Assist in maintaining an environment appropriate to meet participant’s individualized needs.
  • Provide, supervise and/or assist with any exercise routines and leisure activities for participants.
  • Maintain inventory of supplies.
  • Prepare and serve meals and snacks following Safe Food Handling principles and individual dietary needs.
  • Assist with the safe arrival and departure of participants.
  • Maintain organization of participant belongings.
  • Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies.
  • Maintain accurate documentation.
  • Participate in client reassessments.
  • Communicate participant needs, incidents, and concerns promptly to team members, Program Supervisor and/or on-call designate, and care partners.
  • Complete and submit incident reports as required.
  • Support program evaluation and continuous quality improvement activities.
  • Provide orientation, mentoring, and support to new hires, casual relief staff, students, and volunteers.
  • Perform light cleaning, laundry, and start/end-of-day routines per established checklists.
  • Perform other position related duties as required.

Benefits

  • health and dental benefits
  • paid vacation and sick time
  • RRSP's
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service