Personal Support Worker

The Salvation Army Canada and Bermuda Territory•Toronto, ON

4d•CA$27 - CA$30•Onsite

About The Position

The Personal Support Worker (PSW) at The Salvation Army Meighen Health Centre is responsible for providing excellent personal care to residents, following the established resident care plan. This includes assisting with daily living activities and supporting participation in recreational and therapeutic activities. The PSW must perform duties in line with the Salvation Army Meighen Health Centre’s core values, ensuring resident safety and demonstrating customer service excellence. They are responsible for the planning, implementation, and evaluation of programs and services provided to residents.

Requirements

Certification as a Personal Support Worker through a recognized College or educational institution.
Current and valid CPR certificate.
Demonstrated experience in a long-term care setting.
Proficiency in interpersonal communication skills, both written and verbal.
Excellent written and verbal communications skills in English.
Working knowledge of Microsoft Office - Word, Outlook, and Excel; internet use and healthcare software - e.g. Point Click Care - is required.
An original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army.
All employees must provide medical proof that they have been tested for TB in the last two (2) years and the results of that testing must be acceptable to The Salvation Army.

Nice To Haves

Ability to use computerized scheduling programs would be an asset.

Responsibilities

Provides personal care in accordance with established policy, procedures, ministry regulations, physician’s orders, the resident care plan, and within the scope of practice of a PSW.
Contributes to and follows the plan of care to meet residents’ assessed needs.
Maintains accurate and complete records of personal care delivered.
Demonstrates a professional working knowledge of all equipment used in the delivery of nursing care.
Seeks direction from the RPN and/or RN when resident need exceeds experience or scope of practice.
Observes, reports, and documents on POC and follows care plans as directed by the RN and/or RPN.
Assists in maintaining a safe environment for residents.
Performs bathing/showering, assists with or shaves residents, provides mouth care, assists with dressing or undressing, provides hair and nail care, ensures a safe and comfortable environment, and ensures privacy.
Responds promptly to requests for toileting or change of incontinence products to prevent skin breakdown, provides thorough peri care following elimination, and follows toileting schedules as per care plan.
Records intake of each meal, feeds as necessary considering resident’s preferences and diet restrictions, provides a safe and pleasant dining experience, and follows proper diet protocols as per resident’s care plan.
Transfers safely according to care plan, flow sheet, and bedside logo instructions, ensures the use of safe techniques when using all lifts as per care plan, and maintains proper body alignment of resident while in bed or chair.
Positions residents according to procedure and care plan.
Promotes a positive work environment and teamwork by following the Meighen Health Centre’s policies and procedures.
Puts residents’ needs first.
Ensures appropriate utilization of all supplies and equipment.
Utilizes assigned equipment and supplies appropriately as per policies and procedures.
Participates in an effective orientation and performance management process.
Identifies nursing department learning needs and communicates to leadership.
Models positive working relationships with management, co-workers, and union.
Actively participates in the annual educational program for the nursing department.
Demonstrates relevant understanding of and compliance with legislative knowledge of the Employment Standards Act, Human Rights Act, collective agreement, and MLTC Act as it applies to nursing direct care staff.
Demonstrates understanding of, and compliance with, workers’ responsibilities under the Occupational Health and Safety Act and Regulations, WSIB policy, and Meighen Health Centre’s Health and Safety plans, policies, and procedures.
Attends Health and Safety in-services and takes action to address unsafe conditions and/or procedures.
Advises supervisor or designate immediately of all staff incidents that may result in an Occupational Accident Claim, any concerns with the physical plant, incidents or injuries and completes required reports.
Follows all health and safety policies and procedures.
Works safely to reduce the risk of injury to self, co-workers, and residents.
Wears personal protective equipment as designated.
Maintains a clean, safe environment for residents utilizing infection control principles.
Maintains a sound working knowledge of their roles and responsibilities during all emergency situations when working different shifts.
Promotes a positive working environment with the service providers working with MHC.
Establishes and maintains positive communication between the MHC and the community.
Contributes to positive customer service with residents and families in day-to-day work.
Deals tactfully and courteously with residents, resident’s family, visitors, and staff in a positive manner.
Establishes and sustains care in a manner that is resident-centered and fosters evidence-based best practice.
Participates in all aspects of the Quality and Risk management program as it pertains to nursing.
Ensures the collection of clinical indicators within timeline on a monthly basis as assigned.
Contributes to the development of recommendations for corrective action.
Maintains personal accountability for completion of monthly audits as assigned.
Follows established job routines for all personal support workers daily.
Effectively participates in conferences with the interdisciplinary team providing care to the residents.
Ensures that care provided is documented as required in a timely manner using POC.
Fosters good working relationships with relevant persons within the Ministry of Health and Long-Term Care (MLTC).
Knows and interprets MLTC legislation, regulation, and process.
Maintains effective liaison with consultants and physicians.
Ensures that systems and processes are in place to achieve and sustain compliance.
Understands all components of related legislation for staff, residents, and families.
Completes the annual mandatory education as required.