About The Position

Reporting to the Director of Care or designated clinical leadership team member, the Personal Support Assistant helps with select nursing and personal care tasks in accordance with residents’ plan of care and, which are within their knowledge and skill, while adhering to regulatory and standards, policies and procedures. Since 1998 AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. We want to hear from you if you are a talented, motivated, and embrace our guiding principles of: Trust: Act with integrity and fairness Respect: Treat everyone with dignity, kindness, and compassion Quality: Relentlessly pursue excellence in care and service Teamwork: Uplift each other with positive energy and support

Requirements

  • High School Diploma
  • Ability to model warm, caring and empathetic communication style when connecting with residents, families and peers
  • Strong and personable communication skills
  • Demonstrated desire to work in a service driven environment and through customer focus skillset

Nice To Haves

  • Working towards completing Personal Support Worker program (or provincial equivalent certificate program) or any other healthcare program
  • Volunteer/Working experience with seniors in the community health services setting

Responsibilities

  • Support and provide one on one care as needed
  • Provides day to day services and support to individual residents to offer a warm and safe environment, ensuring comfort and well-being of residents are met
  • Support with safe lifts and transfers of residents
  • Guide residents to and from their rooms, recreational activities, restorative care office and dining room as required while contributing to a positive resident experience
  • Act as a resident companion and provide comfort and support to residents as needed
  • Assist with feeding while adhering to safe food handling techniques throughout all aspects of food service
  • Assist in completing general duties as directed by the care staff including, but not limited to organizing closets, restocking shelves, making of beds, support residents with high needs in choosing their clothing and dressing
  • Participate on an as needed basis in interdisciplinary meetings for assessing, planning, implementing and evaluating resident care and service needs
  • Work cooperatively with peers and supervisors using the Quality Improvement/CQI process ensuring timely follow-ups
  • Assist in maintaining a safe and clean environment for residents utilizing infection control principles
  • Communicate with supervisor about problems related to resident care and/or safety
  • Handle tactfully and courteously with residents, residents’ families and reports any concerns/complaints to the supervisor
  • Participate in the orientation process for residents, students, volunteers and care staff
  • Actively participate in ongoing educational opportunities and transmits information to the rest of the care staff
  • Maintain resident/resident information confidentiality
  • Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct
  • Complete all other tasks as assigned
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