This role develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts. It involves participating in sales and marketing events and making efforts to meet Membership goals. The position also maintains the safety of the Facility by following all safety standards, procedures, and guidelines. It fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. The role completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. It provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. The role complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. It also embraces differences, works as a team, builds strong relationships, communicates with impact, energy, and positivity, helps, develops, and mentors others, recognizes others' contributions, and maintains the highest standards of integrity, ethics, and compliance. The role acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. It delivers results while putting the customer first, makes decisions based on reliable information, balances short and long-term priorities, and considers how its work impacts the teams ability to deliver on our purpose for all stakeholders. It displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience. It drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed