This position develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. It also involves fulfilling Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. The role requires completing work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Additionally, the position provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. The role also emphasizes upholding company policies, procedures, and standards of ethics and integrity, respecting individuals by embracing differences, creating a workplace where associates feel seen, supported, and connected, strengthening the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments. It requires acting with integrity by maintaining and promoting the highest standards, modeling Walmart values, supporting the goal of becoming a regenerative company, acting in a selfless manner, and being humble, self-aware, honest, fair, and transparent. Serving customers and members involves delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering the impact of one's work on the team's ability to deliver on its purpose for all stakeholders. Striving for excellence includes displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed