(USA) Personal Shopper - Sam's

Walmart•Goldsboro, NC

19h•Onsite

About The Position

The Personal Shopper at Sam's Club is responsible for enhancing the member experience through various activities. This includes actively developing and supporting membership by promoting benefits, processing accounts, and participating in sales events to achieve membership goals. A critical aspect of the role involves maintaining a safe facility by adhering to all safety standards, including proper handling of hazardous materials and reporting unsafe conditions. The shopper efficiently fulfills Member Fax 'n Pull and Click 'n Pull orders, which entails accurately pulling, scanning, wrapping, and palletizing items, and managing out-of-stock merchandise. The position also requires strong Member service skills, involving identifying needs, assisting with purchasing, resolving issues, and promoting company products. Associates are expected to complete assignments by collaborating with colleagues, prioritizing tasks, and adapting to feedback, all while upholding the company's policies, ethics, and core values of respecting individuals, acting with integrity, serving customers, and striving for excellence.

Responsibilities

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.