(USA) Personal Shopper - Sam's

Walmart•Greenville, SC
•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, picking and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until Member pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe conditions to Management. The associate completes assignments by prioritizing work, collaborating with managers, coworkers, customers, and business partners, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback. The role also requires compliance with company policies, procedures, and ethics standards, and demonstration of the company’s stated values and behaviors. The position is located at 1211 Woodruff Road, Greenville, South Carolina. The stated hourly wage range is $17.00–$25.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Sam’s Club describes benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Responsibilities

  • Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, picking and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
  • Maintain facility safety by following safety procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe situations to Management.
  • Complete work assignments and priorities by using policies, data, and resources; collaborating with relevant parties; meeting priorities, deadlines, and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
  • Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
  • Demonstrate company values by respecting individuals, building trusting relationships, supporting and developing teammates, acting with integrity, serving Members, using reliable information in decision-making, and pursuing continuous improvement.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education benefit program (Live Better U), including eligible tuition, books, and fees
  • Performance-based bonus awards
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