(USA) Personal Shopper - Sam's

Walmart•Evanston, IL

4d•Onsite

About The Position

This Personal Shopper position at Sam's Club involves developing and supporting Membership by providing information on benefits, promoting products and services, processing memberships, and participating in sales events to meet membership goals. The role also includes maintaining facility safety by following all safety standards and procedures, handling hazardous materials, and reporting unsafe situations. A key function is fulfilling Member Fax n Pull and Click n Pull orders by accurately pulling, scanning, wrapping, and palletizing items, ensuring order accuracy, and managing out-of-stock merchandise. The associate is expected to complete work assignments by collaborating with managers and coworkers, identifying priorities, communicating progress, and adapting to feedback. Providing excellent Member service, assisting with purchasing decisions, locating merchandise, and resolving issues are also crucial. The role requires compliance with company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy. The company values include: Respect the Individual (embracing differences, creating a culture of belonging, fostering opportunities, building strong relationships, communicating with impact, developing and mentoring others); Act with Integrity (maintaining high standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company, acting selflessly, humbly, honestly, fairly, and transparently); Serve our Customers and Members (delivering results customer-first, making decisions based on reliable information, balancing priorities); and Strive for Excellence (displaying curiosity, desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to new technologies and skills, supporting others through change). Walmart, founded fifty years ago by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is reinventing the shopping experience, with associates at the heart of this transformation, playing a crucial role in shaping the future of retail and improving millions of lives globally. This is a place where passions meet purpose, inviting individuals to join and build a proud career.

Responsibilities

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Benefits

competitive pay
performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.