This role develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. The associate will maintain the safety of the Facility by following all safety standards, procedures, and guidelines. They will also fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. The associate will complete work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Additionally, the associate will provide Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. The role also involves complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. The associate will embrace differences, build strong relationships, communicate with impact, and help, develop, and mentor others. They will maintain and promote the highest standards of integrity, ethics, and compliance, act in a selfless manner, and be humble, self-aware, honest, fair, and transparent. The role requires delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering the impact of their work on the team's ability to deliver on its purpose. Finally, the associate will display curiosity, a desire to learn, take calculated risks, demonstrate courage and resilience, drive continuous improvements, be open to and use new technologies and skills, and support others through change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed