Personal Shopper Lead - Sam's - New Club Opening Lathrop, CA!

Walmart • Lathrop, CA

1d • Onsite

About The Position

As a Personal Shopper Lead, you play a key role in shaping how members experience Sam’s Club from day one. You’ll help lead a team that keeps the club running smoothly - making sure merchandise is available, Club Pickup orders are accurate, and members receive fast, friendly service every time they shop. This role is about setting expectations, supporting associates, and creating consistency in a fast-paced environment. When your area runs well and your team feels supported, members notice - and they keep coming back. Your leadership helps build trust, drive results, and strengthen the club’s success in the community.

Requirements

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast-paced environment
• A team-first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business
• Must be 18 years of age or older

Responsibilities

• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day-to-day development of associates
• Keep merchandise stocked, organized, and ready for members
• Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect
• Jump in to problem-solve and keep operations moving in a fast-paced environment
• Create a welcoming, helpful experience for every member
• Resolve concerns quickly and confidently
• Assist members with purchases, questions, and self-service tools
• Use basic performance metrics to identify opportunities and improve results
• Help streamline processes to make work easier for the team
• Partner with club leadership to keep operations running efficiently
• Maintain a clean, safe environment for associates and members
• Follow company policies, procedures, and safety standards

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed