Personal Lines Account Manager

The Jonus Group • Fort Wayne, IN

5d • Hybrid

About The Position

Seeking a dedicated and experienced Personal Lines Account Manager to join our team. This role involves managing a shared book of business with a premium size of $400,000 in revenue, focusing on personal lines accounts. The ideal candidate will have a strong background in personal lines insurance, excellent customer service skills, and the ability to work collaboratively.

Requirements

• Minimum of 2 years of experience in personal lines insurance (candidates with 1 year of experience may be considered for a lower salary range)
• Familiarity with key carriers such as Auto Owners, Cincinnati, and Selective Insurance is highly preferred
• Proficiency in using AMS 360 or similar agency management systems
• Strong organizational and time-management skills to handle a high volume of accounts
• High school diploma or GED required
• Ability to work onsite 4 days per week, with 1 day remote (flexibility for hybrid arrangements may be discussed)

Responsibilities

• Manage a shared book of business with approximately 500 accounts, ranging from $100 to $10,000 in revenue per account
• Handle a mix of 20% new business and 80% renewals
• Build and maintain strong relationships with clients and carriers, with a focus on Auto Owners, Cincinnati, and Selective Insurance
• Utilize AMS 360 agency management system to manage accounts and ensure accurate documentation
• Collaborate with team members to meet retention and growth goals
• Provide exceptional customer service by addressing client inquiries, resolving issues, and offering tailored insurance solutions

Benefits

• Quarterly retention bonus, with a maximum of up to 10% of annual salary
• Competitive benefits package
• 401(k)
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED