Personal Lines Account Manager
The Jonus Group•Caledonia, MI
•Hybrid
About The Position
Seeking a dedicated and experienced Personal Lines Account Manager to join a close-knit and family-oriented team. This role is integral to the mission of providing exceptional service and support to clients. The ideal candidate will have a strong background in personal lines insurance, thrive in a high-volume environment, and possess a passion for delivering outstanding customer service. This position offers a mix of sales and service responsibilities, with a focus on building and maintaining client relationships.
Requirements
- Active Property & Casualty (P&C) license required.
- Must have prior experience in an independent insurance agency.
- Proficiency in Eclipse Online and ACS rater is a plus.
- Ability to handle high-volume workloads, strong organizational skills, excellent communication abilities, and a client-focused mindset.
Nice To Haves
- Candidates with high-volume experience at State Farm or similar agencies are preferred.
Responsibilities
- Manage a portfolio of personal lines accounts, handling both sales and service needs (60% service, 40% sales).
- Respond to client inquiries via calls, emails, and texts, addressing service needs, new business opportunities, and cross-sell opportunities.
- Quote and process new and renewal business.
- Work with carriers such as Hanover, Citizens, Auto-Owners, Fremont, AAA, Safeco, Liberty Mutual, Progressive, and Nationwide.
- Utilize agency management software (Eclipse Online) and rating tools (ACS).
- Collaborate with the team to ensure seamless service delivery and client satisfaction.
Benefits
- Competitive benefits package
- 401(k)
- Paid time off
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
