V108 - Personal Injury Case Manager

Job Duck

1d•Remote

About The Position

As a Personal Injury Case Manager at Job Duck, you will be at the center of fast paced, high impact personal injury matters, ensuring every case is organized, every deadline is met, and every client feels supported. This role is ideal for someone with hands on PI experience who understands the urgency, precision, and empathy required when working with injured clients and complex claims. You will manage critical documentation, medical records, insurance communications, and attorney calendars while serving as a reliable point of contact throughout the life of each case. Your attention to detail and ability to anticipate next steps will directly influence case momentum and client satisfaction. If you thrive in a structured legal environment where your work truly makes a difference, this role offers both challenge and purpose.

Requirements

Strong attention to detail with consistent accuracy in data entry and document handling
High level of organization and ability to manage multiple active cases
Excellent interpersonal and client communication skills
Professional written and verbal communication
Tech savvy with the ability to learn and adapt to legal software tools
Ability to follow structured processes and file naming conventions
Collaborative mindset with a proactive and solution-oriented approach
Full time Case Manager position supporting personal injury matters
Required experience of 1 to 2 years in a legal or case management role
Working knowledge of Microsoft Word and the Microsoft Office Suite
Proficiency with Adobe Acrobat Pro for assembling and managing documents
Familiarity with Google Workspace tools
Reliable internet connection and ability to work in a fully remote environment

Nice To Haves

Proficiency with Filevine case management system is strongly preferred

Responsibilities

Open and manage insurance claims including bodily injury, medical payments, uninsured and underinsured motorist, and premises liability claims
Obtain additional documents and information requested by insurance companies or opposing counsel
Maintain positive relationships with community referral partners
Scan incoming mail and correspondence into client files
Maintain organized, up to date client files following firm file naming standards
Enter accurate and comprehensive case data into Filevine
Request and track medical records and related documentation
Support client onboarding by obtaining all required documentation and information
Assist with client intake including incoming calls, follow ups, and fee agreements
Submit and follow up on medical records requests
Assemble, edit, and organize documents using Adobe Acrobat Pro
Ensure scanned documents are correctly labeled, filed, and maintained
Assist with administrative support related to personal injury cases
Provide clients with regular status updates on their matters
Ensure attorney calendars reflect all deadlines, hearings, and court appearances
Schedule meetings, depositions, mediations, medical examinations, and court events
Manage and support firm email marketing initiatives
Coordinate schedules with courts, opposing counsel, clients, and vendors