V108- Case Management Assistant- Personal Injury I
About The Position
At Job Duck, we are seeking a dedicated Case Manager to join our team and play a pivotal role in guiding legal cases from initiation through resolution. This position is ideal for someone who thrives in a detail-oriented environment, enjoys building strong client relationships, and excels at keeping complex processes organized and on track. Each day, you will ensure seamless case progression by managing documentation, supporting attorneys, and maintaining proactive communication with clients. Candidates who are resourceful, empathetic, and committed to accuracy will find this role both rewarding and impactful. • Salary Range: 1220 USD to 1320 USD
Requirements
- Office Hours: Monday to Friday, 8:30 AM – 5:30 PM EST
- 2–4 years of experience in a legal environment, preferably personal injury case management
- Software: Ring Central (VoIP), Filevine
- Required skills: Effective multitasking and time management
- Strong verbal and written communication skills
- Proficiency in legal case management software
- Detail-oriented with high standards for accuracy
- Ability to work independently and collaboratively
- Familiarity with medical records, billing, and case documentation
- Professionalism and empathy in client interactions
Responsibilities
- Maintain monthly client communication to provide updates and ensure satisfaction
- Prepare settlement packages to ensure timely resolution and smooth disbursement processes
- Draft legal demands with precision, supporting them with research and case facts
- Suggest workflow improvements and participate in ongoing training
- Maintain confidentiality and compliance with firm policies
- Communicate with courts, medical providers, opposing counsel, and other third parties as needed
- Assist attorneys with legal research, case preparation, and trial readiness
- Perform initial contact calls with clients to gather information and set expectations
- Organize, scan, and upload documents into the firm’s system for easy access
- Manage all stages of assigned legal cases from inception through resolution
- Collect, organize, and maintain case-related documents including medical records, police reports, and insurance information
- Conduct thorough audits of new case files to ensure documentation is complete and accurate
- Monitor demand status and provide timely updates to the legal team
- Follow up on missing documents such as claim reports, health insurance cards, and driver’s licenses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
