V108- Case Management Assistant- Personal Injury
About The Position
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a dedicated Case Manager to join our team and play a pivotal role in guiding legal cases from initiation through resolution. This position is ideal for someone who thrives in a detail-oriented environment, enjoys building strong client relationships, and excels at keeping complex processes organized and on track. Each day, you will ensure seamless case progression by managing documentation, supporting attorneys, and maintaining proactive communication with clients. Candidates who are resourceful, empathetic, and committed to accuracy will find this role both rewarding and impactful.
Requirements
- 2–4 years of experience in a legal environment, preferably personal injury case management
- Software: Ring Central (VoIP), Filevine
- Required skills: Effective multitasking and time management
- Strong verbal and written communication skills
- Proficiency in legal case management software
- Detail-oriented with high standards for accuracy
- Ability to work independently and collaboratively
- Familiarity with medical records, billing, and case documentation
- Professionalism and empathy in client interactions
Responsibilities
- Monitor demand status and provide timely updates to the legal team
- Communicate with courts, medical providers, opposing counsel, and other third parties as needed
- Suggest workflow improvements and participate in ongoing training
- Assist attorneys with legal research, case preparation, and trial readiness
- Follow up on missing documents such as claim reports, health insurance cards, and driver’s licenses
- Draft legal demands with precision, supporting them with research and case facts
- Organize, scan, and upload documents into the firm’s system for easy access
- Conduct thorough audits of new case files to ensure documentation is complete and accurate
- Manage all stages of assigned legal cases from inception through resolution
- Perform initial contact calls with clients to gather information and set expectations
- Prepare settlement packages to ensure timely resolution and smooth disbursement processes
- Collect, organize, and maintain case-related documents including medical records, police reports, and insurance information
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
