Personal Injury Case Manager

TORKLAW • Chicago, IL

5h • Onsite

About The Position

TORKLAW is a growing plaintiff-side personal injury law firm focused on providing high-quality legal representation and outstanding client support. We are looking for a dedicated and detail-oriented Case Manager who is passionate about helping clients and keeping cases organized and progressing efficiently. This opportunity is ideal for someone who enjoys client interaction, thrives in a collaborative environment, and can confidently manage multiple responsibilities throughout the pre-litigation process. Our team is committed to professionalism, collaboration, and delivering exceptional service to every client we represent. We offer a supportive environment where employees are encouraged to develop their skills, contribute meaningfully, and grow within the organization.

Requirements

• 2+ years of experience in plaintiff personal injury
• Proficient with standard office and productivity software
• Strong ability to work collaboratively in a team-oriented environment
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple tasks and priorities effectively
• Resourceful problem-solver with the ability to navigate challenging situations professionally
• Professional, personable, and client-focused demeanor

Nice To Haves

• Bilingual in English and Spanish is a plus but not required
• Prior litigation experience is a plus

Responsibilities

• Manage pre-litigation personal injury cases from inception through settlement
• Maintain organized and accurate case files, records, and documentation
• Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved parties
• Assist with drafting and preparing legal documents and correspondence
• Gather and organize medical records, bills, evidence, and other case-related materials
• Coordinate medical treatment and assist clients throughout the claims process
• Handle property damage claims and assist with lien negotiations
• Monitor case progress and ensure deadlines, milestones, and follow-ups are completed timely
• Work collaboratively with attorneys, and support staff to move cases efficiently toward resolution
• Provide compassionate and professional client service while managing sensitive situations with care and professionalism

Benefits

• 12 paid holidays annually
• 10 paid vacation days annually
• 6 paid sick days annually
• Medical insurance
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events including happy hours, team building activities, and holiday celebrations
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed