Personal Injury Case Manager Assistant

Block LLP•Burbank, CA

1d•$20 - $30

About The Position

We are seeking a Personal Injury Case Manager Assistant to support our pre-litigation team. This role is ideal for someone with foundational knowledge of personal injury cases who is looking to grow their career and gain hands-on experience working alongside experienced case managers and attorneys. The Case Manager Assistant plays a critical role in keeping cases moving efficiently by assisting with documentation, client communication, medical record coordination, and case organization.

Requirements

1+ year of experience in a personal injury law firm or legal support role preferred
Basic understanding of personal injury cases, medical records, and insurance processes
Strong organizational and time-management skills
Excellent attention to detail and follow-through
Professional written and verbal communication skills
Ability to work in a fast-paced environment and manage multiple tasks
Willingness to learn and grow into increased responsibility
Experience with case management software preferred

Nice To Haves

California PI experience a plus

Responsibilities

Assist Case Managers with pre-litigation personal injury cases
Open and maintain claims with insurance carriers under supervision
Oversee requests for medical records and billing
Organize case files, records, and correspondence
Track treatment status, deadlines, and outstanding items
Assist with demand preparation (medical records, billing summaries, exhibits)
Communicate with clients regarding treatment updates, documentation needs, and general case status
Follow up with medical providers for records, bills, and liens
Coordinate with insurance adjusters as directed by Case Managers
Accurately update case management software and internal trackers
Ensure files are complete, organized, and compliant with firm procedures
Collaborate with Case Managers, attorneys, and other staff
Support team goals and assist with special projects as needed