Personal Financial Counselors provide personal financial counseling services at military installations to service members and their families. The role includes the full breadth of financial education and counseling, delivered through one-on-one counseling, consultations with commanders or other providers and staff, briefings and educational presentations, and referrals to resources outside counseling sessions. The counselor works closely with installation and military branch Points of Contact to ensure the program stays within scope and meets installation needs. Counselors may provide services to adults, children, and youth of service members; offer individualized financial counseling and assistance; help service members establish financial plans for extended absences; and develop and distribute financial information. They coordinate, publicize, and deliver classes and workshops covering topics across the military lifecycle, including arrival at a first duty station, pre- and post-deployment, and personal and career events. They also respond to requests for age-appropriate education for youths and teens. The position uses virtual counseling and other communication methods, including secure chat and customer-sponsored video communications, as an adjunct to in-person counseling when participants cannot attend face-to-face. Counselors manage duty-to-warn and restricted-reporting situations in accordance with Department of War protocol, consult with leadership on cases, communicate trends and issues through supervision, and participate in training, quality-improvement committees, and other contract activities. Other duties may be assigned. The position is based in an office and is performed in person. Employment is contingent upon successful completion of a background check and may also be subject to credentialing, security, drug screening, or other customer, contract, or legal requirements.
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Job Type
Full-time