Personal Care Support Worker

The Salvation Army Canada and Bermuda Territory•London, ON

12d•CA$23 - CA$35•Onsite

About The Position

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Requirements

Personal Support Worker Certificate is required.
Current First Aid/CPR certification.
Minimum of one (1) year of prior work experience working with cognitively impaired/frail elderly populations.
Current Safe Food Handling Certification.
Current Gentle Persuasive Approach training or willingness to obtain.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.
Use a client-centered approach by consistently demonstrating compassion, respect, and empathy in all interactions.
High standards of integrity, judgment, and confidentiality.
Attention to details.
Strong communication skills as well as strong writing and oral skills in English.
Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.
Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls.
Proficiency in Microsoft Office products.

Nice To Haves

Bilingual in French is preferred.

Responsibilities

Provide for personal care in accordance with established policy, any physician’s orders, the plan of care and within the scope of practice.
Contribute to and follow a plan of care to meet participant’s assessed needs.
Maintain accurate and completed records of personal care delivered.
Observe, report, and record participant conditions.
Answer call signals from participants.
Demonstrate a professional working knowledge of all equipment used in the delivery of personal care; use proper lifting and transfer techniques including use of mechanical lifts.
Assist in maintaining an environment appropriate to meet participant’s individualized needs.
Provide, supervise and/or assist with any exercise routines and leisure activities for participants.
Maintain inventory of supplies.
Prepare and serve meals and snacks following Safe Food Handling principles and individual dietary needs.
Assist with the safe arrival and departure of participants.
Maintain organization of participant belongings.
Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies.
Maintain accurate documentation.
Participate in client reassessments.
Communicate participant needs, incidents, and concerns promptly to team members, Program Supervisor and/and/or on-call designate, and care partners.
Complete and submit incident reports as required.
Support program evaluation and continuous quality improvement activities.
Provide orientation, mentoring, and support to new hires, casual relief staff, students, and volunteers.
Report any property damage, equipment malfunctions, or repairs needed to the Supervisor.
Perform light cleaning, laundry, and start/end-of-day routines per established checklists.
Perform other position related duties as required.