Personal Care Support Worker

The Salvation Army Canada and Bermuda Territory•London, ON

2d•CA$23 - CA$35•Onsite

About The Position

The Salvation Army is seeking a Personal Care Support Worker to provide personal care in accordance with established policy, physician's orders, and the plan of care. This role involves contributing to and following a plan of care to meet participant needs, maintaining accurate records, observing and reporting participant conditions, and answering call signals. The position requires a professional working knowledge of personal care equipment, proper lifting and transfer techniques, and maintaining an environment suitable for participant needs. Responsibilities also include assisting with exercise routines, leisure activities, meal preparation and serving, and maintaining the organization of participant belongings. In emergency situations, the role involves administering first aid within the scope of competencies. Communication with team members, supervisors, and care partners regarding participant needs, incidents, and concerns is crucial. The role also supports program evaluation, continuous quality improvement, and provides orientation and support to new hires and volunteers. Additional duties include reporting property damage or equipment malfunctions, performing light cleaning and laundry, and other related duties as required.

Requirements

Personal Support Worker Certificate is required.
Current First Aid/CPR certification.
Minimum of one (1) year of prior work experience working with cognitively impaired/frail elderly populations.
Current Safe Food Handling Certification.
Current Gentle Persuasive Approach training or willingness to obtain.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.
Ability to lift/move up to 20 lbs. and apply effective body mechanics and meet the physical demands of the position.
Requires attention to following safety procedures and regulations.
Strong communication skills as well as strong writing and oral skills in English.
Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls.
Proficiency in Microsoft Office products.

Nice To Haves

Bilingual in French is preferred.

Responsibilities

Provide for personal care in accordance with established policy, physician's orders, the plan of care and within the scope of practice.
Contribute to and follow a plan of care to meet participant’s assessed needs.
Maintain accurate and completed records of personal care delivered.
Observe, report, and record participant conditions.
Answer call signals from participants.
Demonstrate a professional working knowledge of all equipment used in the delivery of personal care; use proper lifting and transfer techniques including use of mechanical lifts.
Assist in maintaining an environment appropriate to meet participant’s individualized needs.
Provide, supervise and/or assist with any exercise routines and leisure activities for participants.
Maintain inventory of supplies.
Prepare and serve meals and snacks following Safe Food Handling principles and individual dietary needs.
Assist with the safe arrival and departure of participants.
Maintain organization of participant belongings.
Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies.
Maintain accurate documentation.
Participate in client reassessments.
Communicate participant needs, incidents, and concerns promptly to team members, Program Supervisor and/or on-call designate, and care partners.
Complete and submit incident reports as required.
Support program evaluation and continuous quality improvement activities.
Provide orientation, mentoring, and support to new hires, casual relief staff, students, and volunteers.
Report any property damage, equipment malfunctions, or repairs needed to the Supervisor.
Perform light cleaning, laundry, and start/end-of-day routines per established checklists.
Perform other position related duties as required.