Personal Care Manager
Discovery At Home Texas•Fort Worth, TX
•Onsite
About The Position
The Private Duty Manager is responsible for the customer service and management of private duty services and aides. Develops and implements community outreach strategies that promote partnerships within the community and industry. Establishes mechanisms for measuring quality care and organizational performance and participates in agency performance improvement projects.
Requirements
- Bachelor’s degree
- Minimum of five years of management experience in private duty and or healthcare
- Ability to analyze and interpret financial metrics and key performance indicators
- Strong interpersonal and relationship building skills
- Must have completed a min of 75 hours of training which includes intro to personal care
Responsibilities
- Intake client calls, provide client communication and follow up
- Propose services and financial agreements with clients
- Inputs new patient referral and contact information and coordinates assessments
- Recruitment and selection of Aide Team Members
- Evaluates and coaches team members
Benefits
- medical
- dental
- vision
- life and disability insurances
- paid time off
- paid holidays
- 401k plan with company match
- Employee Assistance Program
- accident insurance policies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
