Personal Banking Associate/CSS

Cornerstone Bank•Sioux Falls, SD

1d•Onsite

About The Position

At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust. This position is responsible for assisting the Personal Bankers. The incumbent will be trained to provide backup services, including collateral perfection and tracking, monitoring, tickler resolution and other duties necessary to assist the Personal Banker in providing timely loan closings/account openings as well as on-going monitoring support. In addition, this position will be trained in all Customer Service Specialist duties.

Requirements

Excellent customer service skills
Knowledge of all bank deposit products and policies
Basic knowledge of bank mortgage and investment products and services
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act
High School Diploma or GED and 3 years of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Pre-employment background and credit screening are required.

Responsibilities

Provide backup services for Personal Bankers, including collateral perfection and tracking.
Monitor and resolve tickler items.
Assist Personal Bankers with timely loan closings and account openings.
Provide ongoing monitoring support.
Perform all Customer Service Specialist duties.