Personal Banker

Utah First Credit UnionFarmington, UT
Onsite

About The Position

Utah First Credit Union is seeking to add a full-time Personal Banker to the team at our Farmington, UT branch. This individual provides exceptional service and strives to improve our customers' financial lives by cross-selling products and services as well as producing loans. The schedule for the Personal Banker position falls within our branch hours of Monday-Friday 8:00 AM - 7:00 PM and Saturdays 9:00 AM- 3:00 PM. Are you driven and innovative? Do you enjoy helping people and have great customer service skills? Would you like to develop your skills as a financial expert? If so, read on! A DAY IN THE PERSONAL BANKER As a Personal Banker, you find it rewarding to generate consumer loans that benefit customers' lives. Your superb customer service skills allow you to build lasting relationships with our customers. You open new accounts, take loan applications, and disburse loan applications for customers. You capture business by cross-selling credit union products and services that meet their needs and improve their financial well-being. Each month, you strive to meet and exceed individual and branch loan production goals. Your universal Personal Banker completes transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances. In addition to serving our customers in person, you also have the opportunity to interact with them over the phone. In every interaction, you are sure to provide exceptional customer experiences. To stay at the top of your game, you participate in individual and credit union training. You enjoy coming to work each day in our upbeat, fast-paced environment to help our customers achieve their financial goals. ABOUT UTAH FIRST CREDIT UNION The Utah First story began in 1935, in the midst of the Great Depression. A group of German immigrants were having a difficult time finding anyone to help them with the loans they needed to bring their families to America. They banded together to form a grassroots credit union that would serve all members of the community. Here, people found the positive answers' and opportunities' they needed to build their future. We've built our credit union around the idea of strengthening our community and creating excellent relationships. Our mission is to be significant in the lives of our customers and we know that our employees are key to achieving this. That is why we offer competitive compensation, comprehensive benefits, and a supportive, team-oriented work environment. As a growing organization, our employees can also depend on an enormous opportunity for advancement.

Requirements

  • High school diploma or equivalent
  • 18-years-old or older
  • Customer service and financial services experience
  • Experience in consumer lending
  • Cash handling experience
  • Value accuracy in your work
  • Respectful and tactful
  • Passionate about providing efficient, world-class customer service
  • Enjoy interacting with people but also enjoy making sure everything lines up and adds up
  • Great attention to detail
  • Driven and ambitious
  • Work well individually and in a team
  • Strive to go the extra mile

Nice To Haves

  • Develop your skills as a financial expert

Responsibilities

  • Provides exceptional service and strives to improve our customers' financial lives by cross-selling products and services as well as producing loans.
  • Generate consumer loans that benefit customers' lives.
  • Build lasting relationships with our customers.
  • Open new accounts, take loan applications, and disburse loan applications for customers.
  • Capture business by cross-selling credit union products and services that meet their needs and improve their financial well-being.
  • Meet and exceed individual and branch loan production goals.
  • Complete transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances.
  • Interact with customers over the phone.
  • Provide exceptional customer experiences in every interaction.
  • Participate in individual and credit union training.

Benefits

  • Competitive base wage starting at $20 / hour, depending on experience
  • Generous incentive pay structure
  • Health insurance
  • 4 weeks of Paid Parental Leave for the birth of a child
  • 8 weeks of Paid Pregnancy-Related Medical Leave
  • 15 PTO days
  • 12 paid holidays
  • Tuition reimbursement up to $2,500 each year
  • 401(k) plan
  • Training opportunities
  • Supportive, team-oriented work environment
  • Opportunity for advancement
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