Personal Banker

FIVE POINTS BANK • Grand Island, NE

16d • Onsite

About The Position

Five Points Bank is seeking a Personal Banker to be part of the Grand Island team. The candidate will assist new customers with opening new accounts and/or any changes to their existing accounts. They will open and maintain safe deposit boxes and provide exceptional customer service by greeting and directing all customers to appropriate staff.

Requirements

• Excellent Customer Service skills
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience
• High School Diploma (GED or High School Equivalence Certificate) with previous banking experience of 2 years.

Responsibilities

• Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s) including verification and entry of customer information
• Order Debit cards, checks, foreign currency, endorsement stamps
• Educate customers on available services such as; internet banking, bill pay, courtesy coverage, etc.
• Process the renting, accessing and closing of safe deposit boxes
• Greet and refer customers to appropriate bank personnel to meet their financial needs.
• Process account changes, close accounts, investigate unauthorized transactions
• Administrative duties such as type up letters, filing, answer phones, support supervisors, and notary duties.
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED