Personal Banker

Columbia Bank•South Jordan, UT

18h•Onsite

About The Position

Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow through on commitments to clients. Maintains direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards. Primary associate in the branch to open new deposit accounts and to originate consumer loans. Originates consumer loans and some small business loans and is actively building and maintaining a loan and deposit portfolio. Educates customers about the availability of services originated by internal partners such as Treasury Management services. Performs proactive outbound phone calls to current and prospective consumer and small business customers. May partner with branch Manager to do outbound business development meetings in the community. Develops a pipeline of prospects from in branch and outbound business development activities. Independently supports and resolves client issues with digital products and services. Supports the community, which may include events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

Requirements

High School Diploma or GED, required.
2 years of banking and/or demonstrated sales experience required.
2 years developing current and new client relationships, achieving sales goals, and building referral sources in banking or retail environment with client Service and cash handling experience required.
2 years in a lending function with loan origination and processing functions required.
In-depth knowledge of Consumer and Business products and services.
Demonstrated proficiency in consumer and business lending.
Demonstrated proficiency in consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Demonstrates desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATM, and business banking applications.
Must be able to act as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only.
Must register as an MLO complying with the SAFE Act requirements.

Responsibilities

Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
Make recommendations and follow through on commitments to clients.
Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans.
Originate consumer loans and some small business loans and actively build and maintain a loan and deposit portfolio.
Educate customers about the availability of services originated by internal partners such as Treasury Management services.
Perform proactive outbound phone calls to current and prospective consumer and small business customers.
Partner with branch Manager to do outbound business development meetings in the community.
Develop a pipeline of prospects from in branch and outbound business development activities.
Independently support and resolve client issues with digital products and services.
Support the community, which may include events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.