Personal Banker - Moneyline Contact Center
MidFirst Bank•Oklahoma City, OK
•Onsite
About The Position
The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.
Requirements
- PC skills with the ability to toggle between multiple systems
- Good typing skills
- Solid history of customer service to include handling escalated, in-depth and detailed conversations
- Typing test required 30 wpm
Nice To Haves
- Previous experience in a customer service or call-center environment
- Knowledge of banking products and procedures
- Bilingual (fluent verbal and written Spanish) skills
Responsibilities
- Handling new and existing customer inquiries
- Providing quality service to customers in an enthusiastic, responsive and articulate manner
Benefits
- Medical
- Dental
- Vision
- Paid holidays
- Tuition reimbursement
- 401(k)
- On the job training
- Sign on Bonus
- Anniversary Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
