Personal Banker - Fullerton

O. C. Credit Union • Fullerton, CA

1d • $21 - $25 • Onsite

About The Position

Orange County’s Federal Credit Union (OCFCU) is seeking a Personal Banker/Member Service Representative (MSR) to join their team. OCFCU has been serving its members for over 85 years, focusing on building relationships rather than just transactions. With over $3 billion in assets and more than 145,000 members, OCFCU is recognized as a top credit union and a satisfying workplace. As a Personal Banker/MSR, you will be the face of the branch and a trusted financial partner, blending service, sales, and problem-solving to assist members with their financial journeys.

Requirements

• 2+ years of recent experience in a bank or credit union
• Hands-on experience with teller transactions, new account openings, and consumer lending
• 2+ years cross-selling and referring financial products
• Clear, friendly communication—professional but approachable
• Comfortable learning and using multiple systems and platforms
• Monday–Saturday availability
• Weekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PM

Responsibilities

• Deliver exceptional experiences by handling teller transactions with accuracy and care
• Open new accounts and guide members through consumer loan applications
• Proactively recommend products and services that truly fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction—and keeps members coming back

Benefits

• Comprehensive health coverage, including Anthem, Delta Dental, and VSP, effective from your first day.
• Life insurance at no cost
• 401(k) plan with an employer match up to 6%
• 13 days of vacation and seven (7) sick days annually
• Paid holidays
• Annual merit increases
• Discretionary and referral bonuses
• Educational grants up to $1,000 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed